Enthu.AI: Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching. UMEVO Note Plus: MagSafe AI voice recorder that captures calls and in-person meetings and turns them into transcripts and summaries. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Enthu.AI when auto-scoring contact-center agent calls for quality assurance and compliance matters most, and UMEVO Note Plus when capturing in-person meetings, lectures, and interviews matters most. Try them side by side on real calls before deciding — needs vary by team.
Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching.
MagSafe AI voice recorder that captures calls and in-person meetings and turns them into transcripts and summaries.
Enthu.AI is a conversation intelligence and quality-assurance platform built for contact centers and calling teams across industries such as financial services, insurance, healthcare, and utilities. It transcribes every customer conversation into searchable speech-to-text with speaker labels and timestamps, then layers automated analysis on top: GenAI-powered auto-QA that evaluates calls without manual review, customizable scorecards that score agents on parameters like empathy, compliance, and script adherence, and AI summaries that surface key points and next steps. The platform also provides sentiment detection, a searchable call library for storing and organizing recordings, dashboards and reporting to spot trends, and personalized coaching tools for improving agent performance. PII redaction automatically removes sensitive data for privacy and compliance, and the product connects to existing contact-center stacks through 30+ integrations (such as NICE CXone, Five9, Salesforce, RingCentral, and Aircall). It is aimed at QA managers, sales leaders, and compliance teams who want to evaluate full call volume rather than a manual sample.
Best suited for
UMEVO Note Plus is a MagSafe-compatible AI voice recorder that captures both phone calls and in-person meetings through a single device and turns them into transcripts, summaries, and visual notes. A physical switch toggles between a call-recording mode, which uses a vibration-conduction sensor to capture phone conversations, and a note-recording mode, which uses air-conduction microphones for meetings, lectures, and interviews. Recordings are processed through UMEVO's companion platform, which applies a large language model to generate transcripts, translations, speaker-separated dialogue, summary documents, and mind maps across well over 100 languages. The device offers substantial onboard storage and long continuous-recording and standby battery life, and it attaches magnetically to the back of a phone for convenient capture. UMEVO sells several models, including the Note Plus, a lower-cost Note, and a screen-equipped variant, all managed through its app and online platform where users can transcribe, summarize, and ask questions grounded in their recordings. It targets professionals, students, and others who need accurate capture of both calls and live conversations. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Enthu.AI is a free tier with paid upgrades (paid); UMEVO Note Plus is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Enthu.AI | UMEVO Note Plus |
|---|---|---|
| Core capability | Speech-to-text transcription of calls with speaker labels and timestamps | Dual recording modes for phone calls and in-person meetings |
| Standout feature | GenAI-powered automated QA and call scoring across full call volume | Vibration-conduction sensor for call capture and air mics for meetings |
| Team usage | Customizable scorecards for empathy, compliance, and script adherence | Transcripts, translations, summaries, and mind maps |
| Integrations | AI-generated call summaries extracting key points and next steps | Speaker-separated dialogue and reference-grounded answers |
| Languages & capture | Sentiment analysis and agent coaching dashboards | Support for 140+ languages |
| Best-fit workflow | PII redaction and 30+ contact-center integrations (NICE CXone, Five9, Salesforce, RingCentral, Aircall) | MagSafe attachment with large onboard storage and long battery |
Enthu.AI
Choose Enthu.AI if you need auto-scoring contact-center agent calls for quality assurance and compliance — strengths include automates qa across 100% of calls instead of a small manual sample.
UMEVO Note Plus
Choose UMEVO Note Plus if you need recording and summarizing phone calls for later reference — strengths include captures both phone calls and live meetings in one device.
Enthu.AI
UMEVO Note Plus
It depends on your workflow. Enthu.AI is strong for auto-scoring contact-center agent calls for quality assurance and compliance, while UMEVO Note Plus is strong for recording and summarizing phone calls for later reference. Both transcribe and summarize meetings.
Enthu.AI is a free tier with paid upgrades and UMEVO Note Plus is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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