Enthu.AI: Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching. Trint: Transcription platform popular with journalists and media teams We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Enthu.AI when auto-scoring contact-center agent calls for quality assurance and compliance matters most, and Trint when editing and verifying transcripts matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching.
Transcription platform popular with journalists and media teams
Enthu.AI is a conversation intelligence and quality-assurance platform built for contact centers and calling teams across industries such as financial services, insurance, healthcare, and utilities. It transcribes every customer conversation into searchable speech-to-text with speaker labels and timestamps, then layers automated analysis on top: GenAI-powered auto-QA that evaluates calls without manual review, customizable scorecards that score agents on parameters like empathy, compliance, and script adherence, and AI summaries that surface key points and next steps. The platform also provides sentiment detection, a searchable call library for storing and organizing recordings, dashboards and reporting to spot trends, and personalized coaching tools for improving agent performance. PII redaction automatically removes sensitive data for privacy and compliance, and the product connects to existing contact-center stacks through 30+ integrations (such as NICE CXone, Five9, Salesforce, RingCentral, and Aircall). It is aimed at QA managers, sales leaders, and compliance teams who want to evaluate full call volume rather than a manual sample.
Best suited for
Trint is a transcription and content platform that converts audio and video into editable, searchable text, with a strong focus on newsroom and enterprise workflows. It is widely used to transcribe recorded meetings, interviews, and media in many languages, and its in-browser editor lets users verify transcripts against the source audio, highlight key passages, and collaborate with teammates. Trint adds workflow features such as story and content tools, translation, and the ability to export captions and transcripts in multiple formats, which makes it popular with journalists, media organizations, and businesses that turn recordings into published content. Because it specializes in turning recorded audio and video into polished, accurate text rather than acting as a live meeting bot, Trint is often used to process existing files or recordings. It is valued for transcription accuracy, multi-language support, and collaboration, serving teams that treat transcripts as a starting point for content and documentation. Platforms: Web / upload audio and video. Integrations: Zapier. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Enthu.AI is a free tier with paid upgrades (paid); Trint is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Enthu.AI | Trint |
|---|---|---|
| Core capability | Speech-to-text transcription of calls with speaker labels and timestamps | Automated transcription |
| Standout feature | GenAI-powered automated QA and call scoring across full call volume | Collaborative transcript editor |
| Team usage | Customizable scorecards for empathy, compliance, and script adherence | Multi-language support |
| Integrations | AI-generated call summaries extracting key points and next steps | Translation and captions |
| Languages & capture | Sentiment analysis and agent coaching dashboards | Export in multiple formats |
| Best-fit workflow | PII redaction and 30+ contact-center integrations (NICE CXone, Five9, Salesforce, RingCentral, Aircall) | Automated transcription |
Enthu.AI
Choose Enthu.AI if you need auto-scoring contact-center agent calls for quality assurance and compliance — strengths include automates qa across 100% of calls instead of a small manual sample.
Trint
Choose Trint if you need transcribing interviews and media — strengths include strong for newsroom and enterprise workflows.
Enthu.AI
Trint
It depends on your workflow. Enthu.AI is strong for auto-scoring contact-center agent calls for quality assurance and compliance, while Trint is strong for transcribing interviews and media. Both transcribe and summarize meetings.
Enthu.AI is a free tier with paid upgrades and Trint is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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