Enthu.AI: Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching. Supanote: Supanote is an AI scribe that transcribes therapy sessions and automatically generates structured, compliant clinical progress notes for mental health professionals. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Enthu.AI when auto-scoring contact-center agent calls for quality assurance and compliance matters most, and Supanote when reducing manual documentation time for solo and small mental health practices matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching.
Supanote is an AI scribe that transcribes therapy sessions and automatically generates structured, compliant clinical progress notes for mental health professionals.
Enthu.AI is a conversation intelligence and quality-assurance platform built for contact centers and calling teams across industries such as financial services, insurance, healthcare, and utilities. It transcribes every customer conversation into searchable speech-to-text with speaker labels and timestamps, then layers automated analysis on top: GenAI-powered auto-QA that evaluates calls without manual review, customizable scorecards that score agents on parameters like empathy, compliance, and script adherence, and AI summaries that surface key points and next steps. The platform also provides sentiment detection, a searchable call library for storing and organizing recordings, dashboards and reporting to spot trends, and personalized coaching tools for improving agent performance. PII redaction automatically removes sensitive data for privacy and compliance, and the product connects to existing contact-center stacks through 30+ integrations (such as NICE CXone, Five9, Salesforce, RingCentral, and Aircall). It is aimed at QA managers, sales leaders, and compliance teams who want to evaluate full call volume rather than a manual sample.
Best suited for
Supanote is an AI-powered clinical documentation assistant built for mental health professionals such as therapists, psychologists, social workers, counselors, and coaches. It captures session content by recording live sessions, accepting uploaded audio files, or taking voice dictation, then auto-transcribes the audio with automatic language detection across many languages. From the transcript, it generates structured progress notes in standard clinical formats including SOAP, DAP, GIRP, BIRP, and SIRP, along with intake and custom note types. Supanote is designed for both in-person and telehealth sessions, and notes can be copied or downloaded into leading electronic health record (EHR) systems; the site lists integrations or compatibility with platforms such as SimplePractice, TherapyNotes, Valant, Tebra, DrChrono, ICANotes, and Carepatron. The company emphasizes data security and healthcare compliance, stating end-to-end encryption, secure storage, and HIPAA, PHIPA, PIPEDA, and GDPR alignment, with recordings deleted after transcription. It is aimed at individual clinicians and small mental health practices seeking to reduce documentation time.
Best suited for
Enthu.AI is a free tier with paid upgrades (paid); Supanote is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Enthu.AI | Supanote |
|---|---|---|
| Core capability | Speech-to-text transcription of calls with speaker labels and timestamps | Records, uploads, or dictates session audio for note creation |
| Standout feature | GenAI-powered automated QA and call scoring across full call volume | Automatic transcription with multi-language detection |
| Team usage | Customizable scorecards for empathy, compliance, and script adherence | Generates structured clinical notes (SOAP, DAP, GIRP, BIRP, SIRP, intake, custom) |
| Integrations | AI-generated call summaries extracting key points and next steps | Compatibility with leading EHR systems via copy or download |
| Languages & capture | Sentiment analysis and agent coaching dashboards | Support for both in-person and telehealth sessions |
| Best-fit workflow | PII redaction and 30+ contact-center integrations (NICE CXone, Five9, Salesforce, RingCentral, Aircall) | Security and compliance posture stated as HIPAA, PHIPA, PIPEDA, and GDPR |
Enthu.AI
Choose Enthu.AI if you need auto-scoring contact-center agent calls for quality assurance and compliance — strengths include automates qa across 100% of calls instead of a small manual sample.
Supanote
Choose Supanote if you need therapists generating compliant progress notes from recorded sessions — strengths include purpose-built for mental health clinical documentation rather than generic notes.
Enthu.AI
Supanote
It depends on your workflow. Enthu.AI is strong for auto-scoring contact-center agent calls for quality assurance and compliance, while Supanote is strong for therapists generating compliant progress notes from recorded sessions. Both transcribe and summarize meetings.
Enthu.AI is a free tier with paid upgrades and Supanote is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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