Enthu.AI: Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching. SummarizeX: AI voice-memo app that records, transcribes, and summarizes meetings, calls, and lectures across phone, smartwatch, and web. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Enthu.AI when auto-scoring contact-center agent calls for quality assurance and compliance matters most, and SummarizeX when turning recorded lectures into structured study notes matters most. Try them side by side on real calls before deciding — needs vary by team.
Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching.
AI voice-memo app that records, transcribes, and summarizes meetings, calls, and lectures across phone, smartwatch, and web.
Enthu.AI is a conversation intelligence and quality-assurance platform built for contact centers and calling teams across industries such as financial services, insurance, healthcare, and utilities. It transcribes every customer conversation into searchable speech-to-text with speaker labels and timestamps, then layers automated analysis on top: GenAI-powered auto-QA that evaluates calls without manual review, customizable scorecards that score agents on parameters like empathy, compliance, and script adherence, and AI summaries that surface key points and next steps. The platform also provides sentiment detection, a searchable call library for storing and organizing recordings, dashboards and reporting to spot trends, and personalized coaching tools for improving agent performance. PII redaction automatically removes sensitive data for privacy and compliance, and the product connects to existing contact-center stacks through 30+ integrations (such as NICE CXone, Five9, Salesforce, RingCentral, and Aircall). It is aimed at QA managers, sales leaders, and compliance teams who want to evaluate full call volume rather than a manual sample.
Best suited for
SummarizeX is an AI voice-recording and note-taking app built by SoftRadix Technologies that lets you capture meetings, calls, lectures, and personal voice memos and turn them into transcripts and structured summaries. You can record live audio directly on a phone, Apple Watch, or Wear OS device, including offline without an internet connection, or import existing files such as audio, video, PDFs, Word documents, spreadsheets, and images containing text, as well as YouTube and website links. Its AI engine transcribes speech in more than 120 languages and offers several summary output formats, including a quick overview with key points, a detailed summary, a lecture-notes mode, and a structured list of action items for meetings. An interactive chat feature lets you ask questions about any transcript. The app integrates with Zoom, Google Meet, and Microsoft Teams for meeting capture, and supports multi-format export. SummarizeX is available on iOS (iPhone, iPad, Apple Watch, Mac with Apple Silicon, and Vision Pro), Android phones and Wear OS, and as a web app at app.summarizex.ai. The website footer reflects active operation into 2026. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Enthu.AI is a free tier with paid upgrades (paid); SummarizeX is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Enthu.AI | SummarizeX |
|---|---|---|
| Core capability | Speech-to-text transcription of calls with speaker labels and timestamps | Records meetings, calls, lectures, and voice memos on phone, Apple Watch, or Wear OS, including offline |
| Standout feature | GenAI-powered automated QA and call scoring across full call volume | AI transcription supporting 120+ languages |
| Team usage | Customizable scorecards for empathy, compliance, and script adherence | Multiple summary formats: overview/key points, detailed summary, lecture notes, and action items |
| Integrations | AI-generated call summaries extracting key points and next steps | Imports audio, video, PDFs, documents, images with text, plus YouTube and website links |
| Languages & capture | Sentiment analysis and agent coaching dashboards | Interactive chat to ask questions about a transcript |
| Best-fit workflow | PII redaction and 30+ contact-center integrations (NICE CXone, Five9, Salesforce, RingCentral, Aircall) | Integrations with Zoom, Google Meet, and Microsoft Teams |
Enthu.AI
Choose Enthu.AI if you need auto-scoring contact-center agent calls for quality assurance and compliance — strengths include automates qa across 100% of calls instead of a small manual sample.
SummarizeX
Choose SummarizeX if you need capturing and summarizing in-person or remote meetings with action items — strengths include wide platform coverage including ios, android, smartwatches, and web.
Enthu.AI
SummarizeX
It depends on your workflow. Enthu.AI is strong for auto-scoring contact-center agent calls for quality assurance and compliance, while SummarizeX is strong for capturing and summarizing in-person or remote meetings with action items. Both transcribe and summarize meetings.
Enthu.AI is a free tier with paid upgrades and SummarizeX is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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