Enthu.AI: Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching. Sumit-AI: Israeli AI transcription platform with strong Hebrew support, offering meeting protocols, summaries, captions, and translation across several products. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Enthu.AI when auto-scoring contact-center agent calls for quality assurance and compliance matters most, and Sumit-AI when transcribing interviews and recordings for journalists and media teams matters most. Try them side by side on real calls before deciding — needs vary by team.
Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching.
Israeli AI transcription platform with strong Hebrew support, offering meeting protocols, summaries, captions, and translation across several products.
Enthu.AI is a conversation intelligence and quality-assurance platform built for contact centers and calling teams across industries such as financial services, insurance, healthcare, and utilities. It transcribes every customer conversation into searchable speech-to-text with speaker labels and timestamps, then layers automated analysis on top: GenAI-powered auto-QA that evaluates calls without manual review, customizable scorecards that score agents on parameters like empathy, compliance, and script adherence, and AI summaries that surface key points and next steps. The platform also provides sentiment detection, a searchable call library for storing and organizing recordings, dashboards and reporting to spot trends, and personalized coaching tools for improving agent performance. PII redaction automatically removes sensitive data for privacy and compliance, and the product connects to existing contact-center stacks through 30+ integrations (such as NICE CXone, Five9, Salesforce, RingCentral, and Aircall). It is aimed at QA managers, sales leaders, and compliance teams who want to evaluate full call volume rather than a manual sample.
Best suited for
Sumit-AI is an Israel-based transcription platform that combines AI speech-to-text with human editing options, with a particular focus on the Hebrew language. The company groups its capabilities into several products aimed at different workflows, including real-time transcription for conferences, courts, and universities, recording and transcription for journalists and interviewers, and tools for editors and producers. For meetings, Sumit-AI can produce transcripts, meeting protocols, and summary briefs, and it supports speaker recognition and separation so contributions can be attributed to individual participants. The platform advertises support for translation into multiple languages and the generation of captions and subtitles in addition to plain transcripts. It is positioned for professional organizations that need accurate documentation of spoken content, and it has been referenced publicly in connection with bringing Hebrew transcription to mainstream meeting platforms. The site remains active and the product is presented as an operating service for businesses, media teams, and institutions handling Hebrew and multilingual audio. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Enthu.AI is a free tier with paid upgrades (paid); Sumit-AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Enthu.AI | Sumit-AI |
|---|---|---|
| Core capability | Speech-to-text transcription of calls with speaker labels and timestamps | AI speech-to-text transcription with optional human review |
| Standout feature | GenAI-powered automated QA and call scoring across full call volume | Hebrew-focused language support plus translation into multiple languages |
| Team usage | Customizable scorecards for empathy, compliance, and script adherence | Speaker recognition and separation |
| Integrations | AI-generated call summaries extracting key points and next steps | Meeting protocols and summary briefs |
| Languages & capture | Sentiment analysis and agent coaching dashboards | Real-time transcription for conferences and live settings |
| Best-fit workflow | PII redaction and 30+ contact-center integrations (NICE CXone, Five9, Salesforce, RingCentral, Aircall) | Caption and subtitle generation |
Enthu.AI
Choose Enthu.AI if you need auto-scoring contact-center agent calls for quality assurance and compliance — strengths include automates qa across 100% of calls instead of a small manual sample.
Sumit-AI
Choose Sumit-AI if you need documenting hebrew-language business meetings and producing protocols — strengths include specialized handling of hebrew, an underserved transcription language.
Enthu.AI
Sumit-AI
It depends on your workflow. Enthu.AI is strong for auto-scoring contact-center agent calls for quality assurance and compliance, while Sumit-AI is strong for documenting hebrew-language business meetings and producing protocols. Both transcribe and summarize meetings.
Enthu.AI is a free tier with paid upgrades and Sumit-AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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