Enthu.AI: Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching. SecureMemo: Japanese on-premise and offline AI meeting-minutes tool from Nishika for confidential, security-sensitive organizations. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Enthu.AI when auto-scoring contact-center agent calls for quality assurance and compliance matters most, and SecureMemo when documenting hr interviews and sensitive consultations containing personal information matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching.
Japanese on-premise and offline AI meeting-minutes tool from Nishika for confidential, security-sensitive organizations.
Enthu.AI is a conversation intelligence and quality-assurance platform built for contact centers and calling teams across industries such as financial services, insurance, healthcare, and utilities. It transcribes every customer conversation into searchable speech-to-text with speaker labels and timestamps, then layers automated analysis on top: GenAI-powered auto-QA that evaluates calls without manual review, customizable scorecards that score agents on parameters like empathy, compliance, and script adherence, and AI summaries that surface key points and next steps. The platform also provides sentiment detection, a searchable call library for storing and organizing recordings, dashboards and reporting to spot trends, and personalized coaching tools for improving agent performance. PII redaction automatically removes sensitive data for privacy and compliance, and the product connects to existing contact-center stacks through 30+ integrations (such as NICE CXone, Five9, Salesforce, RingCentral, and Aircall). It is aimed at QA managers, sales leaders, and compliance teams who want to evaluate full call volume rather than a manual sample.
Best suited for
SecureMemo is an AI meeting-minutes application developed by Nishika, Inc., a Japanese company, and is designed for organizations that handle confidential or sensitive meetings and cannot use cloud-based services. It runs in on-premise, closed-network, or fully offline environments, processing audio entirely within the customer's own infrastructure so that voice data never leaves the organization to an external cloud. SecureMemo is powered by Nishika's in-house speech recognition AI called "shirushi," which the company states maintains high recognition accuracy even with background noise or overlapping speech, and can transcribe audio in roughly 100 languages including Japanese, English, Chinese, and Thai. The product offers five core capabilities: accurate voice recognition, automatic speaker identification, automatic meeting-minutes generation that organizes decisions and key points, translation across about 100 languages, and custom terminology support through word registration for specialized vocabulary. The workflow follows a simple three-step process of transcription, speaker recognition, and summarization. It is offered in standalone, USB-dongle, and client-server deployment models, with case studies spanning police, government agencies, universities, manufacturers, and financial institutions. A two-week free trial of the standalone version is available. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Enthu.AI is a free tier with paid upgrades (paid); SecureMemo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Enthu.AI | SecureMemo |
|---|---|---|
| Core capability | Speech-to-text transcription of calls with speaker labels and timestamps | On-premise, closed-network, and fully offline operation |
| Standout feature | GenAI-powered automated QA and call scoring across full call volume | Proprietary "shirushi" speech recognition engine |
| Team usage | Customizable scorecards for empathy, compliance, and script adherence | Automatic speaker identification |
| Integrations | AI-generated call summaries extracting key points and next steps | Automatic meeting-minutes generation with decisions and key points |
| Languages & capture | Sentiment analysis and agent coaching dashboards | Translation across roughly 100 languages |
| Best-fit workflow | PII redaction and 30+ contact-center integrations (NICE CXone, Five9, Salesforce, RingCentral, Aircall) | Custom terminology registration for specialized vocabulary |
Enthu.AI
Choose Enthu.AI if you need auto-scoring contact-center agent calls for quality assurance and compliance — strengths include automates qa across 100% of calls instead of a small manual sample.
SecureMemo
Choose SecureMemo if you need recording board, audit, and executive meetings that cannot leave the organization — strengths include keeps audio and transcripts entirely within the organization for high data security.
Enthu.AI
SecureMemo
It depends on your workflow. Enthu.AI is strong for auto-scoring contact-center agent calls for quality assurance and compliance, while SecureMemo is strong for recording board, audit, and executive meetings that cannot leave the organization. Both transcribe and summarize meetings.
Enthu.AI is a free tier with paid upgrades and SecureMemo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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