Enthu.AI: Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching. Scrib: India-built AI transcription tool for 22 Indian languages plus global languages, with speaker labels, summaries, and meeting-bot capture for Zoom, Meet, and Teams. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Enthu.AI when auto-scoring contact-center agent calls for quality assurance and compliance matters most, and Scrib when producing transcripts and subtitles for interviews, podcasts, and recorded sessions in indian languages matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching.
India-built AI transcription tool for 22 Indian languages plus global languages, with speaker labels, summaries, and meeting-bot capture for Zoom, Meet, and Teams.
Enthu.AI is a conversation intelligence and quality-assurance platform built for contact centers and calling teams across industries such as financial services, insurance, healthcare, and utilities. It transcribes every customer conversation into searchable speech-to-text with speaker labels and timestamps, then layers automated analysis on top: GenAI-powered auto-QA that evaluates calls without manual review, customizable scorecards that score agents on parameters like empathy, compliance, and script adherence, and AI summaries that surface key points and next steps. The platform also provides sentiment detection, a searchable call library for storing and organizing recordings, dashboards and reporting to spot trends, and personalized coaching tools for improving agent performance. PII redaction automatically removes sensitive data for privacy and compliance, and the product connects to existing contact-center stacks through 30+ integrations (such as NICE CXone, Five9, Salesforce, RingCentral, and Aircall). It is aimed at QA managers, sales leaders, and compliance teams who want to evaluate full call volume rather than a manual sample.
Best suited for
Scrib is an India-based AI transcription platform (its site states it is "Made with love in India") focused on converting speech to text across Indian and global languages. It supports 22 Indian languages including Hindi, Tamil, Telugu, Bengali, Gujarati, Kannada, Malayalam, Marathi, Punjabi, Urdu, Nepali, Odia, Assamese, and others, alongside 19 global languages, and it is designed to handle code-switching such as Hindi-English (Hinglish) speech within a single recording. Users can transcribe in several ways: uploading audio and video files (MP3, MP4, WAV, M4A, WEBM), recording live from a microphone, pasting links from sources like YouTube, Loom, Google Drive, and Dropbox, or using a meeting bot that joins Zoom, Google Meet, and Microsoft Teams calls to capture and transcribe conversations automatically. Beyond raw transcripts, Scrib offers automatic speaker recognition with per-speaker labels and timelines, AI-generated summaries, chapters, key insights, and action items, plus inline editing with click-to-seek playback. Transcripts can be exported to TXT, SRT, VTT, JSON, DOCX, and PDF. The platform includes a free monthly tier and paid plans, and stores audio encrypted on Cloudflare R2. The site is live and operating, citing hundreds of thousands of hours transcribed. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Enthu.AI is a free tier with paid upgrades (paid); Scrib is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Enthu.AI | Scrib |
|---|---|---|
| Core capability | Speech-to-text transcription of calls with speaker labels and timestamps | Transcription across 22 Indian languages plus 19 global languages, with Hindi-English code-switching support |
| Standout feature | GenAI-powered automated QA and call scoring across full call volume | Multiple capture methods: file upload, live microphone recording, link pasting (YouTube, Loom, Drive, Dropbox), and a meeting bot |
| Team usage | Customizable scorecards for empathy, compliance, and script adherence | Meeting bot that joins Zoom, Google Meet, and Microsoft Teams to transcribe calls automatically |
| Integrations | AI-generated call summaries extracting key points and next steps | Automatic speaker recognition with per-speaker labels and timelines |
| Languages & capture | Sentiment analysis and agent coaching dashboards | AI-generated summaries, chapters, key insights, and action items |
| Best-fit workflow | PII redaction and 30+ contact-center integrations (NICE CXone, Five9, Salesforce, RingCentral, Aircall) | Inline transcript editing with click-to-seek playback |
Enthu.AI
Choose Enthu.AI if you need auto-scoring contact-center agent calls for quality assurance and compliance — strengths include automates qa across 100% of calls instead of a small manual sample.
Scrib
Choose Scrib if you need transcribing multilingual or hinglish team meetings captured live or via the zoom/meet/teams bot — strengths include strong coverage of indian languages and hinglish code-switching that many global tools handle less reliably.
Enthu.AI
Scrib
It depends on your workflow. Enthu.AI is strong for auto-scoring contact-center agent calls for quality assurance and compliance, while Scrib is strong for transcribing multilingual or hinglish team meetings captured live or via the zoom/meet/teams bot. Both transcribe and summarize meetings.
Enthu.AI is a free tier with paid upgrades and Scrib is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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