Enthu.AI: Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching. ScreenApp: Screen/audio recorder with AI transcription and notes We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Enthu.AI when auto-scoring contact-center agent calls for quality assurance and compliance matters most, and ScreenApp when documentation and training notes matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching.
Screen/audio recorder with AI transcription and notes
Enthu.AI is a conversation intelligence and quality-assurance platform built for contact centers and calling teams across industries such as financial services, insurance, healthcare, and utilities. It transcribes every customer conversation into searchable speech-to-text with speaker labels and timestamps, then layers automated analysis on top: GenAI-powered auto-QA that evaluates calls without manual review, customizable scorecards that score agents on parameters like empathy, compliance, and script adherence, and AI summaries that surface key points and next steps. The platform also provides sentiment detection, a searchable call library for storing and organizing recordings, dashboards and reporting to spot trends, and personalized coaching tools for improving agent performance. PII redaction automatically removes sensitive data for privacy and compliance, and the product connects to existing contact-center stacks through 30+ integrations (such as NICE CXone, Five9, Salesforce, RingCentral, and Aircall). It is aimed at QA managers, sales leaders, and compliance teams who want to evaluate full call volume rather than a manual sample.
Best suited for
ScreenApp is an AI-powered screen and meeting recorder that captures video and audio and then automatically transcribes and summarizes the content. Beyond meetings, it is used to record screen sessions, webinars, and other content, making it a flexible capture-and-transcribe tool rather than a meeting-only assistant. After recording, ScreenApp produces transcripts, summaries, and notes, and lets users search and share the results, which is useful for documentation, training, and revisiting long sessions. It works in the browser and supports recording across common workflows, with AI features that turn raw recordings into structured, searchable text. ScreenApp appeals to creators, support and training teams, and anyone who needs to record and then quickly extract the key points from video or audio. Because it combines screen recording with transcription and summarization, it sits at the intersection of meeting notetakers and general recording tools, with an emphasis on turning any recording into usable notes. Platforms: Browser / Zoom / Google Meet / Microsoft Teams. Integrations: Zoom, Google Meet, Microsoft Teams. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Enthu.AI is a free tier with paid upgrades (paid); ScreenApp is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Enthu.AI | ScreenApp |
|---|---|---|
| Core capability | Speech-to-text transcription of calls with speaker labels and timestamps | Screen and meeting recording |
| Standout feature | GenAI-powered automated QA and call scoring across full call volume | Automatic transcription |
| Team usage | Customizable scorecards for empathy, compliance, and script adherence | AI summaries and notes |
| Integrations | AI-generated call summaries extracting key points and next steps | Searchable recordings |
| Languages & capture | Sentiment analysis and agent coaching dashboards | Sharing and export |
| Best-fit workflow | PII redaction and 30+ contact-center integrations (NICE CXone, Five9, Salesforce, RingCentral, Aircall) | Screen and meeting recording |
Enthu.AI
Choose Enthu.AI if you need auto-scoring contact-center agent calls for quality assurance and compliance — strengths include automates qa across 100% of calls instead of a small manual sample.
ScreenApp
Choose ScreenApp if you need recording and transcribing webinars — strengths include flexible recording beyond meetings.
Enthu.AI
ScreenApp
It depends on your workflow. Enthu.AI is strong for auto-scoring contact-center agent calls for quality assurance and compliance, while ScreenApp is strong for recording and transcribing webinars. Both transcribe and summarize meetings.
Enthu.AI is a free tier with paid upgrades and ScreenApp is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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