Enthu.AI: Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching. Relaw: AI legal platform for law firms that combines an AI notetaker, drafting, and client intake to capture and summarize client meetings. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Enthu.AI when auto-scoring contact-center agent calls for quality assurance and compliance matters most, and Relaw when generating action items and follow-ups from attorney-client conversations matters most. Try them side by side on real calls before deciding — needs vary by team.
Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching.
AI legal platform for law firms that combines an AI notetaker, drafting, and client intake to capture and summarize client meetings.
Enthu.AI is a conversation intelligence and quality-assurance platform built for contact centers and calling teams across industries such as financial services, insurance, healthcare, and utilities. It transcribes every customer conversation into searchable speech-to-text with speaker labels and timestamps, then layers automated analysis on top: GenAI-powered auto-QA that evaluates calls without manual review, customizable scorecards that score agents on parameters like empathy, compliance, and script adherence, and AI summaries that surface key points and next steps. The platform also provides sentiment detection, a searchable call library for storing and organizing recordings, dashboards and reporting to spot trends, and personalized coaching tools for improving agent performance. PII redaction automatically removes sensitive data for privacy and compliance, and the product connects to existing contact-center stacks through 30+ integrations (such as NICE CXone, Five9, Salesforce, RingCentral, and Aircall). It is aimed at QA managers, sales leaders, and compliance teams who want to evaluate full call volume rather than a manual sample.
Best suited for
Relaw is an AI legal software platform built for solo practitioners and small to mid-sized law firms that want to reduce administrative work around client meetings and matter management. Its AI Notetaker is trained on legal-domain language and is designed to transcribe and summarize conversations across video calls, phone calls, and in-person meetings, surface action items, and attach the resulting notes to the relevant client file. The notetaker sits alongside Relaw's other modules: an AI drafting assistant that works inside Microsoft Word using client context, a Smart Intake portal with no-code customizable intake forms that feed captured data into downstream workflows, and a no-code document automation system for generating documents from templates. The platform is positioned for client-services legal work such as intake and consultation calls rather than litigation depositions. Relaw highlights security and compliance through SOC 2 Type II certification, end-to-end encryption, and GDPR/CCPA alignment, and it offers onboarding support with customized intake forms and document templates for new firms. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Enthu.AI is a free tier with paid upgrades (paid); Relaw is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Enthu.AI | Relaw |
|---|---|---|
| Core capability | Speech-to-text transcription of calls with speaker labels and timestamps | AI Notetaker that transcribes and summarizes video, phone, and in-person client meetings |
| Standout feature | GenAI-powered automated QA and call scoring across full call volume | Legal-domain-trained summaries with action item extraction |
| Team usage | Customizable scorecards for empathy, compliance, and script adherence | Notes automatically linked to client files and matters |
| Integrations | AI-generated call summaries extracting key points and next steps | Smart Intake: branded, no-code client intake portal with customizable forms |
| Languages & capture | Sentiment analysis and agent coaching dashboards | AI drafting assistant that works inside Microsoft Word using client context |
| Best-fit workflow | PII redaction and 30+ contact-center integrations (NICE CXone, Five9, Salesforce, RingCentral, Aircall) | No-code document automation for template-based generation |
Enthu.AI
Choose Enthu.AI if you need auto-scoring contact-center agent calls for quality assurance and compliance — strengths include automates qa across 100% of calls instead of a small manual sample.
Relaw
Choose Relaw if you need capturing and summarizing law firm client intake and consultation meetings — strengths include purpose-built for law firm workflows, including intake and consultation calls.
Enthu.AI
Relaw
It depends on your workflow. Enthu.AI is strong for auto-scoring contact-center agent calls for quality assurance and compliance, while Relaw is strong for capturing and summarizing law firm client intake and consultation meetings. Both transcribe and summarize meetings.
Enthu.AI is a free tier with paid upgrades and Relaw is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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