Enthu.AI: Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching. iFlyRec: iFLYTEK's Chinese AI transcription platform for recording-to-text, meeting minutes, and multilingual translation. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Enthu.AI when auto-scoring contact-center agent calls for quality assurance and compliance matters most, and iFlyRec when journalists and researchers converting recordings to searchable text matters most. Try them side by side on real calls before deciding — needs vary by team.
Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching.
iFLYTEK's Chinese AI transcription platform for recording-to-text, meeting minutes, and multilingual translation.
Enthu.AI is a conversation intelligence and quality-assurance platform built for contact centers and calling teams across industries such as financial services, insurance, healthcare, and utilities. It transcribes every customer conversation into searchable speech-to-text with speaker labels and timestamps, then layers automated analysis on top: GenAI-powered auto-QA that evaluates calls without manual review, customizable scorecards that score agents on parameters like empathy, compliance, and script adherence, and AI summaries that surface key points and next steps. The platform also provides sentiment detection, a searchable call library for storing and organizing recordings, dashboards and reporting to spot trends, and personalized coaching tools for improving agent performance. PII redaction automatically removes sensitive data for privacy and compliance, and the product connects to existing contact-center stacks through 30+ integrations (such as NICE CXone, Five9, Salesforce, RingCentral, and Aircall). It is aimed at QA managers, sales leaders, and compliance teams who want to evaluate full call volume rather than a manual sample.
Best suited for
iFlyRec (Chinese name Xunfei Tingjian) is an AI transcription and meeting documentation platform from iFLYTEK, a Chinese company specializing in speech recognition and natural language processing. The platform converts spoken audio into text and generates meeting minutes automatically. It supports two main workflows: real-time recording with simultaneous transcription during meetings, and file import for batch transcription of existing audio or video, with the vendor stating that an hour of audio can be processed in a few minutes. iFlyRec identifies and separates speaker roles so that transcripts and minutes can attribute statements to individual participants, and it offers AI-generated meeting summaries that extract key points. It also provides multilingual transcription and translation, with several languages available for instant translation, and connects to iFLYTEK's broader tooling such as an AI writing assistant for refining output. Built on iFLYTEK's mature Chinese speech-recognition technology, iFlyRec is aimed at Chinese-language professionals such as journalists, researchers, and corporate staff who need fast, accurate transcription of recordings, interviews, and meetings, and it offers enterprise deployment options for organizations with larger needs. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Enthu.AI is a free tier with paid upgrades (paid); iFlyRec is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Enthu.AI | iFlyRec |
|---|---|---|
| Core capability | Speech-to-text transcription of calls with speaker labels and timestamps | Real-time recording with simultaneous transcription |
| Standout feature | GenAI-powered automated QA and call scoring across full call volume | Fast batch transcription of imported audio and video files |
| Team usage | Customizable scorecards for empathy, compliance, and script adherence | Speaker role identification and segmentation |
| Integrations | AI-generated call summaries extracting key points and next steps | AI-generated meeting summaries with key-point extraction |
| Languages & capture | Sentiment analysis and agent coaching dashboards | Multilingual transcription with instant translation options |
| Best-fit workflow | PII redaction and 30+ contact-center integrations (NICE CXone, Five9, Salesforce, RingCentral, Aircall) | Integration with iFLYTEK's AI writing assistant |
Enthu.AI
Choose Enthu.AI if you need auto-scoring contact-center agent calls for quality assurance and compliance — strengths include automates qa across 100% of calls instead of a small manual sample.
iFlyRec
Choose iFlyRec if you need chinese-language professionals transcribing meetings and interviews — strengths include built on iflytek's mature chinese speech-recognition technology.
Enthu.AI
iFlyRec
It depends on your workflow. Enthu.AI is strong for auto-scoring contact-center agent calls for quality assurance and compliance, while iFlyRec is strong for chinese-language professionals transcribing meetings and interviews. Both transcribe and summarize meetings.
Enthu.AI is a free tier with paid upgrades and iFlyRec is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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