Enthu.AI: Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching. Good Tape: EU-based AI transcription for interviews, meetings, podcasts, lectures, and webinars, with speaker labels and one-click summaries. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Enthu.AI when auto-scoring contact-center agent calls for quality assurance and compliance matters most, and Good Tape when podcasters producing editable transcripts and subtitles with speaker labels matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Enthu.AI is a conversation intelligence platform that transcribes, auto-scores, and analyzes contact-center and sales calls for quality assurance and agent coaching.
EU-based AI transcription for interviews, meetings, podcasts, lectures, and webinars, with speaker labels and one-click summaries.
Enthu.AI is a conversation intelligence and quality-assurance platform built for contact centers and calling teams across industries such as financial services, insurance, healthcare, and utilities. It transcribes every customer conversation into searchable speech-to-text with speaker labels and timestamps, then layers automated analysis on top: GenAI-powered auto-QA that evaluates calls without manual review, customizable scorecards that score agents on parameters like empathy, compliance, and script adherence, and AI summaries that surface key points and next steps. The platform also provides sentiment detection, a searchable call library for storing and organizing recordings, dashboards and reporting to spot trends, and personalized coaching tools for improving agent performance. PII redaction automatically removes sensitive data for privacy and compliance, and the product connects to existing contact-center stacks through 30+ integrations (such as NICE CXone, Five9, Salesforce, RingCentral, and Aircall). It is aimed at QA managers, sales leaders, and compliance teams who want to evaluate full call volume rather than a manual sample.
Best suited for
Good Tape is an automated AI transcription platform that turns audio and video recordings into text across more than 100 languages and accents. It is positioned for journalists, newsrooms, academics, podcasters, legal and consulting professionals, and content creators, and explicitly supports interviews, meetings, podcasts, lectures, and webinars. Users upload files or record directly through its iOS and Android app, which captures high-quality audio and syncs automatically for transcription. The web editor offers synced audio playback that highlights the current word as you read, color-coded speaker labels to distinguish participants, and a one-click AI Summaries feature that generates a clean overview of key points from a transcript. Recordings can be grouped into collections by topic, client, or date, shared with colleagues, and annotated with notes attached to specific moments. Bulk uploading lets teams process many files at once, and transcripts can be exported as subtitle files such as .srt or .vtt for platforms like YouTube and Vimeo. Good Tape emphasizes privacy and compliance: servers are located in the EU, it is GDPR compliant and ISO 27001 certified, files are auto-deleted unless retained, and the company states it never trains its models on user files. Free and paid tiers are available. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Enthu.AI is a free tier with paid upgrades (paid); Good Tape is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Enthu.AI | Good Tape |
|---|---|---|
| Core capability | Speech-to-text transcription of calls with speaker labels and timestamps | AI transcription supporting 100+ languages and accents |
| Standout feature | GenAI-powered automated QA and call scoring across full call volume | Color-coded speaker labels (diarization) |
| Team usage | Customizable scorecards for empathy, compliance, and script adherence | One-click AI summaries of key points |
| Integrations | AI-generated call summaries extracting key points and next steps | Synced audio playback that highlights words during editing |
| Languages & capture | Sentiment analysis and agent coaching dashboards | Bulk uploading and collections for organizing recordings |
| Best-fit workflow | PII redaction and 30+ contact-center integrations (NICE CXone, Five9, Salesforce, RingCentral, Aircall) | Team sharing and timestamped notes for collaboration |
Enthu.AI
Choose Enthu.AI if you need auto-scoring contact-center agent calls for quality assurance and compliance — strengths include automates qa across 100% of calls instead of a small manual sample.
Good Tape
Choose Good Tape if you need journalists transcribing recorded interviews with source privacy in mind — strengths include strong privacy and compliance posture (eu servers, gdpr, iso 27001, no model training on user files).
Enthu.AI
Good Tape
It depends on your workflow. Enthu.AI is strong for auto-scoring contact-center agent calls for quality assurance and compliance, while Good Tape is strong for journalists transcribing recorded interviews with source privacy in mind. Both transcribe and summarize meetings.
Enthu.AI is a free tier with paid upgrades and Good Tape is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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