Empathia AI: Empathia AI is an ambient AI medical scribe that records patient encounters and automatically generates clinical notes, letters, and billing codes for clinicians. VALSEA: A speech-intelligence platform that transcribes and analyzes Southeast Asian accented, code-switched voice into structured transcripts with summaries, action items, and sentiment. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Empathia AI when clinicians automating post-visit charting and clinical note documentation matters most, and VALSEA when converting voice notes and field recordings into action items and crm entries for regional operations teams matters most. Run both through a week of actual calls to see which suits your workflow.
Empathia AI is an ambient AI medical scribe that records patient encounters and automatically generates clinical notes, letters, and billing codes for clinicians.
A speech-intelligence platform that transcribes and analyzes Southeast Asian accented, code-switched voice into structured transcripts with summaries, action items, and sentiment.
Empathia AI is an AI medical scribe built for clinicians and healthcare practices. Its core engine, EMMA, uses ambient AI to listen to doctor-patient interactions across in-person visits, telehealth, and phone calls, then transcribes the conversation and generates structured, customizable clinical notes. Beyond note-taking, it produces chart summaries, referral and consult letters, form autofill, patient instructions, and suggested ICD/CPT/service billing codes. The platform supports multi-speaker conversations, dictation, and multilingual encounters, and offers specialty-tuned templates across 20+ medical specialties. It works on desktop and mobile and integrates with numerous EMR/EHR systems, including Epic, Athenahealth, eClinicalWorks, NextGen, DrChrono, Practice Fusion, Elation, and Canadian systems such as Accuro, OSCAR, and Juno. Empathia emphasizes compliance, citing HIPAA, PHIPA, PIPEDA, and GDPR alignment, and notes pre-qualified vendor status with Canada Health Infoway's national AI scribe program. It targets individual practitioners and clinics seeking to reduce documentation time and refocus attention on patient care.
Best suited for
VALSEA is a Singapore-built speech-intelligence platform designed to understand Southeast Asian accented and code-switched speech that mainstream models often mishandle. It transcribes audio and turns it into structured output, including annotated transcripts, English conversions, translations, sentiment, and meeting-style notes with action items and decisions. The platform is tuned for Singlish, Malay, Indonesian, Thai, Vietnamese, Filipino, Tamil, and Khmer, plus East Asian languages, and is built for "messy reality" such as WhatsApp compression, Zoom artifacts, and noisy environments rather than studio-quality audio. Users can try an interactive demo on the homepage by selecting a language and recording or uploading audio to see transcription with semantic tagging and sentiment analysis. Beyond raw transcripts, VALSEA emphasizes turning voice into workflows, generating meeting notes for a CRM, assigning action items, and triggering follow-ups. It targets regional SMEs, support and sales teams, field operations, and content creators, and offers REST API, webhooks, a dashboard, and connections to Zapier, Make, and n8n.
Best suited for
Empathia AI is a free tier with paid upgrades (freemium); VALSEA is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Empathia AI | VALSEA |
|---|---|---|
| Core capability | Ambient AI capture (EMMA) for in-person, telehealth, and phone encounters | Transcription of Southeast Asian accented and code-switched speech (Singlish, Malay, Thai, Vietnamese, Tamil, Khmer, and more) |
| Standout feature | Automatic transcription and structured clinical note generation | Semantic tagging plus sentiment and emotion analysis on transcripts |
| Team usage | Multi-speaker and multilingual support with dictation | Multilingual translation and plain-English conversion of voice notes |
| Integrations | Specialty-tuned templates across 20+ medical specialties | Meeting-style structured output: summaries, action items, and documented decisions/owners |
| Languages & capture | Suggested ICD/CPT/service billing codes, referral and consult letters | Robustness to real-world audio (WhatsApp compression, Zoom artifacts, background noise) |
| Best-fit workflow | EMR/EHR integrations (Epic, Athenahealth, eClinicalWorks, Accuro, OSCAR, and more) | Workflow automation via REST API, webhooks, dashboard, and Zapier/Make/n8n integrations |
Empathia AI
Choose Empathia AI if you need clinicians automating post-visit charting and clinical note documentation — strengths include purpose-built for clinical documentation with deep emr integration.
VALSEA
Choose VALSEA if you need transcribing and summarizing customer support or sales calls conducted in mixed southeast asian languages — strengths include specialized handling of southeast asian accents and code-switching that general transcription tools struggle with.
Empathia AI
VALSEA
It depends on your workflow. Empathia AI is strong for clinicians automating post-visit charting and clinical note documentation, while VALSEA is strong for transcribing and summarizing customer support or sales calls conducted in mixed southeast asian languages. Both transcribe and summarize meetings.
Empathia AI is a free tier with paid upgrades and VALSEA is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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