Empathia AI: Empathia AI is an ambient AI medical scribe that records patient encounters and automatically generates clinical notes, letters, and billing codes for clinicians. UserBit: UserBit is a qualitative UX research platform that transcribes user-interview recordings and helps teams organize, tag, and analyze research data in one repository. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Empathia AI when clinicians automating post-visit charting and clinical note documentation matters most, and UserBit when tagging and coding interview transcripts to synthesize insights across a study matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Empathia AI is an ambient AI medical scribe that records patient encounters and automatically generates clinical notes, letters, and billing codes for clinicians.
UserBit is a qualitative UX research platform that transcribes user-interview recordings and helps teams organize, tag, and analyze research data in one repository.
Empathia AI is an AI medical scribe built for clinicians and healthcare practices. Its core engine, EMMA, uses ambient AI to listen to doctor-patient interactions across in-person visits, telehealth, and phone calls, then transcribes the conversation and generates structured, customizable clinical notes. Beyond note-taking, it produces chart summaries, referral and consult letters, form autofill, patient instructions, and suggested ICD/CPT/service billing codes. The platform supports multi-speaker conversations, dictation, and multilingual encounters, and offers specialty-tuned templates across 20+ medical specialties. It works on desktop and mobile and integrates with numerous EMR/EHR systems, including Epic, Athenahealth, eClinicalWorks, NextGen, DrChrono, Practice Fusion, Elation, and Canadian systems such as Accuro, OSCAR, and Juno. Empathia emphasizes compliance, citing HIPAA, PHIPA, PIPEDA, and GDPR alignment, and notes pre-qualified vendor status with Canada Health Infoway's national AI scribe program. It targets individual practitioners and clinics seeking to reduce documentation time and refocus attention on patient care.
Best suited for
UserBit is a qualitative user-research platform for product, design, and UX teams, agencies, and freelancers. Users upload audio or video recordings of user interviews, and UserBit's AI generates transcripts in many languages, automatically splitting the text by speaker. A companion video player stays synced to the transcript, so scrolling the text moves the recording and clicking the video seek bar jumps to the matching words. Researchers can add custom vocabulary to improve accuracy and edit transcripts inline. Beyond transcription, the platform manages interview participants, questions, and responses, and lets teams capture qualitative notes and files. Tagging a portion of a transcript automatically creates a video clip of that moment, and a taxonomy/coding system supports synthesis. Analysis tools include charts and correlation maps to surface insights, and UserBit also offers journey-mapping and persona-building modules. It is web-based and centralizes the full research workflow from raw interviews to shareable findings in a single repository.
Best suited for
Empathia AI is a free tier with paid upgrades (freemium); UserBit is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Empathia AI | UserBit |
|---|---|---|
| Core capability | Ambient AI capture (EMMA) for in-person, telehealth, and phone encounters | AI transcription of uploaded interview audio/video with automatic speaker separation |
| Standout feature | Automatic transcription and structured clinical note generation | Video player synced to the transcript for analysis |
| Team usage | Multi-speaker and multilingual support with dictation | Tagging that auto-generates video clips, plus taxonomy and coding for synthesis |
| Integrations | Specialty-tuned templates across 20+ medical specialties | Interview participant, question, and response management |
| Languages & capture | Suggested ICD/CPT/service billing codes, referral and consult letters | Qualitative notes and file organization in a central repository |
| Best-fit workflow | EMR/EHR integrations (Epic, Athenahealth, eClinicalWorks, Accuro, OSCAR, and more) | Insight analysis tools including charts and correlation maps, plus journey maps and personas |
Empathia AI
Choose Empathia AI if you need clinicians automating post-visit charting and clinical note documentation — strengths include purpose-built for clinical documentation with deep emr integration.
UserBit
Choose UserBit if you need transcribing and analyzing recorded user interviews for ux and product research — strengths include combines transcription with full qualitative-research workflow (tagging, coding, analysis) in one place.
Empathia AI
UserBit
It depends on your workflow. Empathia AI is strong for clinicians automating post-visit charting and clinical note documentation, while UserBit is strong for transcribing and analyzing recorded user interviews for ux and product research. Both transcribe and summarize meetings.
Empathia AI is a free tier with paid upgrades and UserBit is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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