Empathia AI: Empathia AI is an ambient AI medical scribe that records patient encounters and automatically generates clinical notes, letters, and billing codes for clinicians. Sunoh.ai: An ambient AI medical scribe that listens to patient-provider conversations and turns them into draft clinical notes. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Empathia AI when clinicians automating post-visit charting and clinical note documentation matters most, and Sunoh.ai when clinics reducing time spent on after-visit clinical documentation matters most. Run both through a week of actual calls to see which suits your workflow.
Empathia AI is an ambient AI medical scribe that records patient encounters and automatically generates clinical notes, letters, and billing codes for clinicians.
An ambient AI medical scribe that listens to patient-provider conversations and turns them into draft clinical notes.
Empathia AI is an AI medical scribe built for clinicians and healthcare practices. Its core engine, EMMA, uses ambient AI to listen to doctor-patient interactions across in-person visits, telehealth, and phone calls, then transcribes the conversation and generates structured, customizable clinical notes. Beyond note-taking, it produces chart summaries, referral and consult letters, form autofill, patient instructions, and suggested ICD/CPT/service billing codes. The platform supports multi-speaker conversations, dictation, and multilingual encounters, and offers specialty-tuned templates across 20+ medical specialties. It works on desktop and mobile and integrates with numerous EMR/EHR systems, including Epic, Athenahealth, eClinicalWorks, NextGen, DrChrono, Practice Fusion, Elation, and Canadian systems such as Accuro, OSCAR, and Juno. Empathia emphasizes compliance, citing HIPAA, PHIPA, PIPEDA, and GDPR alignment, and notes pre-qualified vendor status with Canada Health Infoway's national AI scribe program. It targets individual practitioners and clinics seeking to reduce documentation time and refocus attention on patient care.
Best suited for
Sunoh.ai is an ambient AI medical scribe, developed in partnership with eClinicalWorks, that listens to natural conversations between a clinician and patient and converts them into clinical documentation. Using ambient listening, it captures the spoken encounter, generates a dialogue transcript, and produces a draft SOAP-style progress note, while also surfacing labs, imaging, medication orders, referrals, and follow-up details for review. It handles multiple speakers and several languages, including English, Spanish, and Portuguese, and is designed to support both primary care and specialty visits. Sunoh is fully integrated with eClinicalWorks, eClinicalTouch, and eClinicalMobile for direct import into the progress note and order pre-fill, and takes an EHR-agnostic approach so providers on other systems can use it as well. It works on iOS and Android smartphones, iPads, and desktop without requiring special microphones or hardware, letting clinicians start on one device and continue on another. It is aimed at physicians and healthcare practices seeking to reduce documentation time.
Best suited for
Empathia AI is a free tier with paid upgrades (freemium); Sunoh.ai is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Empathia AI | Sunoh.ai |
|---|---|---|
| Core capability | Ambient AI capture (EMMA) for in-person, telehealth, and phone encounters | Ambient listening that captures patient-provider conversations without special hardware |
| Standout feature | Automatic transcription and structured clinical note generation | Automatic generation of draft SOAP-style progress notes from the encounter |
| Team usage | Multi-speaker and multilingual support with dictation | Capture of labs, imaging, medication orders, referrals, and follow-up details |
| Integrations | Specialty-tuned templates across 20+ medical specialties | Multilingual and multi-speaker support (including English, Spanish, and Portuguese) |
| Languages & capture | Suggested ICD/CPT/service billing codes, referral and consult letters | Full integration with eClinicalWorks, eClinicalTouch, and eClinicalMobile, plus an EHR-agnostic approach for other systems |
| Best-fit workflow | EMR/EHR integrations (Epic, Athenahealth, eClinicalWorks, Accuro, OSCAR, and more) | Cross-device use across iOS and Android phones, iPads, and desktop |
Empathia AI
Choose Empathia AI if you need clinicians automating post-visit charting and clinical note documentation — strengths include purpose-built for clinical documentation with deep emr integration.
Sunoh.ai
Choose Sunoh.ai if you need physicians automating soap note creation during patient visits — strengths include purpose-built for clinical documentation with deep eclinicalworks integration.
Empathia AI
Sunoh.ai
It depends on your workflow. Empathia AI is strong for clinicians automating post-visit charting and clinical note documentation, while Sunoh.ai is strong for physicians automating soap note creation during patient visits. Both transcribe and summarize meetings.
Empathia AI is a free tier with paid upgrades and Sunoh.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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