Empathia AI: Empathia AI is an ambient AI medical scribe that records patient encounters and automatically generates clinical notes, letters, and billing codes for clinicians. Scribenote: Scribenote is an AI scribe for veterinary clinics that records appointments and calls, transcribes the conversation, and automatically generates clinical notes. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Empathia AI when clinicians automating post-visit charting and clinical note documentation matters most, and Scribenote when documenting client phone calls and callbacks via scribephone matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Empathia AI is an ambient AI medical scribe that records patient encounters and automatically generates clinical notes, letters, and billing codes for clinicians.
Scribenote is an AI scribe for veterinary clinics that records appointments and calls, transcribes the conversation, and automatically generates clinical notes.
Empathia AI is an AI medical scribe built for clinicians and healthcare practices. Its core engine, EMMA, uses ambient AI to listen to doctor-patient interactions across in-person visits, telehealth, and phone calls, then transcribes the conversation and generates structured, customizable clinical notes. Beyond note-taking, it produces chart summaries, referral and consult letters, form autofill, patient instructions, and suggested ICD/CPT/service billing codes. The platform supports multi-speaker conversations, dictation, and multilingual encounters, and offers specialty-tuned templates across 20+ medical specialties. It works on desktop and mobile and integrates with numerous EMR/EHR systems, including Epic, Athenahealth, eClinicalWorks, NextGen, DrChrono, Practice Fusion, Elation, and Canadian systems such as Accuro, OSCAR, and Juno. Empathia emphasizes compliance, citing HIPAA, PHIPA, PIPEDA, and GDPR alignment, and notes pre-qualified vendor status with Canada Health Infoway's national AI scribe program. It targets individual practitioners and clinics seeking to reduce documentation time and refocus attention on patient care.
Best suited for
Scribenote is a veterinary-specific AI scribe that automates clinical documentation. Veterinary professionals record appointments, client callbacks, phone calls, and other conversations on a phone, tablet, or computer, and Scribenote transcribes the audio and generates structured medical records such as SOAP notes. Notes can be produced in two clicks using adaptive templates or a template library, and the tool can also generate client discharge summaries from the records. ScribePhone lets users place client calls directly within Scribenote and automatically produce notes from them. The platform integrates with veterinary practice management systems (PIMS): a Widget Mode works with systems such as Avimark, Cornerstone, ezyVet, and Covetrus Pulse, while PIMSPal supports Covetrus Pulse and ezyVet. Teams Mode supports collaboration, record transfer, and shared templates across a clinic. Scribenote is SOC 2 Type II certified. It is built for solo veterinarians, clinics, and multi-clinic groups that want to reduce time spent on documentation and focus on patient care.
Best suited for
Empathia AI is a free tier with paid upgrades (freemium); Scribenote is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Empathia AI | Scribenote |
|---|---|---|
| Core capability | Ambient AI capture (EMMA) for in-person, telehealth, and phone encounters | AI-generated SOAP notes and other clinical note formats |
| Standout feature | Automatic transcription and structured clinical note generation | Records appointments, client callbacks, and phone calls on phone, tablet, or computer |
| Team usage | Multi-speaker and multilingual support with dictation | ScribePhone for placing client calls and auto-generating notes from them |
| Integrations | Specialty-tuned templates across 20+ medical specialties | Adaptive templates and a template library, plus automatic client discharge summaries |
| Languages & capture | Suggested ICD/CPT/service billing codes, referral and consult letters | PIMS integration via Widget Mode and PIMSPal (e.g., Avimark, Cornerstone, ezyVet, Covetrus Pulse) |
| Best-fit workflow | EMR/EHR integrations (Epic, Athenahealth, eClinicalWorks, Accuro, OSCAR, and more) | Teams Mode for collaboration, record transfer, and shared templates |
Empathia AI
Choose Empathia AI if you need clinicians automating post-visit charting and clinical note documentation — strengths include purpose-built for clinical documentation with deep emr integration.
Scribenote
Choose Scribenote if you need generating soap notes from veterinary appointments and consultations — strengths include purpose-built for veterinary documentation rather than generic note-taking.
Empathia AI
Scribenote
It depends on your workflow. Empathia AI is strong for clinicians automating post-visit charting and clinical note documentation, while Scribenote is strong for generating soap notes from veterinary appointments and consultations. Both transcribe and summarize meetings.
Empathia AI is a free tier with paid upgrades and Scribenote is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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