Empathia AI: Empathia AI is an ambient AI medical scribe that records patient encounters and automatically generates clinical notes, letters, and billing codes for clinicians. Meeting Metrics: Swiss AI meeting intelligence platform with transcription, summaries and analytics, processed and stored on Swiss servers. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Empathia AI when clinicians automating post-visit charting and clinical note documentation matters most, and Meeting Metrics when searching and querying past meeting content via chat matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Empathia AI is an ambient AI medical scribe that records patient encounters and automatically generates clinical notes, letters, and billing codes for clinicians.
Swiss AI meeting intelligence platform with transcription, summaries and analytics, processed and stored on Swiss servers.
Empathia AI is an AI medical scribe built for clinicians and healthcare practices. Its core engine, EMMA, uses ambient AI to listen to doctor-patient interactions across in-person visits, telehealth, and phone calls, then transcribes the conversation and generates structured, customizable clinical notes. Beyond note-taking, it produces chart summaries, referral and consult letters, form autofill, patient instructions, and suggested ICD/CPT/service billing codes. The platform supports multi-speaker conversations, dictation, and multilingual encounters, and offers specialty-tuned templates across 20+ medical specialties. It works on desktop and mobile and integrates with numerous EMR/EHR systems, including Epic, Athenahealth, eClinicalWorks, NextGen, DrChrono, Practice Fusion, Elation, and Canadian systems such as Accuro, OSCAR, and Juno. Empathia emphasizes compliance, citing HIPAA, PHIPA, PIPEDA, and GDPR alignment, and notes pre-qualified vendor status with Canada Health Infoway's national AI scribe program. It targets individual practitioners and clinics seeking to reduce documentation time and refocus attention on patient care.
Best suited for
Meeting Metrics is a Swiss AI meeting intelligence platform operated by Meeting Metrics GmbH, based in St. Gallen, Switzerland, and associated with Emini Arts GmbH. It provides automatic transcription, summaries and analysis of meetings, supporting many languages with a particular emphasis on German and Swiss German dialects. Beyond producing transcripts, the platform offers speaker recognition, customizable summary templates, task management and an interactive chat function that lets users search and ask questions about meeting content. A central theme of the product is Swiss data sovereignty: audio files are processed and stored on Swiss servers, and enterprise plans can run local AI on Swiss infrastructure without relying on external APIs, with on-premise deployment under evaluation for sectors such as banking. The company notes ongoing development of mobile apps and integrations with conferencing platforms. Meeting Metrics is aimed at Swiss and DACH organizations that need accurate German and Swiss German meeting documentation combined with analytics, while keeping all processing inside Switzerland for compliance and confidentiality reasons. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Empathia AI is a free tier with paid upgrades (freemium); Meeting Metrics is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Empathia AI | Meeting Metrics |
|---|---|---|
| Core capability | Ambient AI capture (EMMA) for in-person, telehealth, and phone encounters | Automatic transcription, summaries and meeting analytics |
| Standout feature | Automatic transcription and structured clinical note generation | Speaker recognition with customizable summary templates |
| Team usage | Multi-speaker and multilingual support with dictation | Interactive chat to search and query meeting content |
| Integrations | Specialty-tuned templates across 20+ medical specialties | Strong German and Swiss German language support across many languages |
| Languages & capture | Suggested ICD/CPT/service billing codes, referral and consult letters | Processing and storage on Swiss servers, with local-AI enterprise options |
| Best-fit workflow | EMR/EHR integrations (Epic, Athenahealth, eClinicalWorks, Accuro, OSCAR, and more) | Automatic transcription, summaries and meeting analytics |
Empathia AI
Choose Empathia AI if you need clinicians automating post-visit charting and clinical note documentation — strengths include purpose-built for clinical documentation with deep emr integration.
Meeting Metrics
Choose Meeting Metrics if you need transcribing and analyzing german and swiss german meetings — strengths include swiss data sovereignty with processing and storage in switzerland.
Empathia AI
Meeting Metrics
It depends on your workflow. Empathia AI is strong for clinicians automating post-visit charting and clinical note documentation, while Meeting Metrics is strong for transcribing and analyzing german and swiss german meetings. Both transcribe and summarize meetings.
Empathia AI is a free tier with paid upgrades and Meeting Metrics is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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