Empathia AI: Empathia AI is an ambient AI medical scribe that records patient encounters and automatically generates clinical notes, letters, and billing codes for clinicians. Kixie: AI-powered sales communications platform combining a multi-line PowerDialer with conversation intelligence, call recording, transcription, and live coaching. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Empathia AI when clinicians automating post-visit charting and clinical note documentation matters most, and Kixie when managers coaching reps live mid-call via whisper or barge matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Empathia AI is an ambient AI medical scribe that records patient encounters and automatically generates clinical notes, letters, and billing codes for clinicians.
AI-powered sales communications platform combining a multi-line PowerDialer with conversation intelligence, call recording, transcription, and live coaching.
Empathia AI is an AI medical scribe built for clinicians and healthcare practices. Its core engine, EMMA, uses ambient AI to listen to doctor-patient interactions across in-person visits, telehealth, and phone calls, then transcribes the conversation and generates structured, customizable clinical notes. Beyond note-taking, it produces chart summaries, referral and consult letters, form autofill, patient instructions, and suggested ICD/CPT/service billing codes. The platform supports multi-speaker conversations, dictation, and multilingual encounters, and offers specialty-tuned templates across 20+ medical specialties. It works on desktop and mobile and integrates with numerous EMR/EHR systems, including Epic, Athenahealth, eClinicalWorks, NextGen, DrChrono, Practice Fusion, Elation, and Canadian systems such as Accuro, OSCAR, and Juno. Empathia emphasizes compliance, citing HIPAA, PHIPA, PIPEDA, and GDPR alignment, and notes pre-qualified vendor status with Canada Health Infoway's national AI scribe program. It targets individual practitioners and clinics seeking to reduce documentation time and refocus attention on patient care.
Best suited for
Kixie is an AI-powered communications platform for revenue teams that pairs high-volume outbound dialing with conversation intelligence and live call coaching. Its multi-line PowerDialer can auto-dial up to ten numbers in parallel, while AI human voice detection distinguishes real people from voicemail greetings, and ConnectionBoost uses local presence and spam-risk mitigation to improve pickup rates. Every call can be recorded and transcribed, then analyzed by Kixie's Conversation Intelligence layer, which provides AI-generated summaries, sentiment analysis, talk-ratio metrics, keyword detection, and a composite Call Strength Score so managers can coach without listening to every recording. Live Call Coaching lets managers listen, whisper, or barge into active calls in real time, and an AI assistant called Kai surfaces insights across calls. Calls, texts, outcomes, and recordings are logged automatically to connected CRMs, and Kixie integrates with HubSpot, Salesforce, Pipedrive, Zoho, and other systems. Compliance tooling checks Do Not Call lists. Kixie is a live, operating product as of 2025/2026, marketed to CRM-first sales teams that want a power dialer with built-in AI coaching. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Empathia AI is a free tier with paid upgrades (freemium); Kixie is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Empathia AI | Kixie |
|---|---|---|
| Core capability | Ambient AI capture (EMMA) for in-person, telehealth, and phone encounters | Multi-line PowerDialer (up to 10 parallel calls) with AI human voice detection |
| Standout feature | Automatic transcription and structured clinical note generation | ConnectionBoost local presence and spam-risk mitigation to lift pickup rates |
| Team usage | Multi-speaker and multilingual support with dictation | Call recording with automatic transcription |
| Integrations | Specialty-tuned templates across 20+ medical specialties | Conversation Intelligence: AI summaries, sentiment analysis, talk ratio, keyword detection, Call Strength Score |
| Languages & capture | Suggested ICD/CPT/service billing codes, referral and consult letters | Live Call Coaching with listen, whisper, and barge modes |
| Best-fit workflow | EMR/EHR integrations (Epic, Athenahealth, eClinicalWorks, Accuro, OSCAR, and more) | Kai AI assistant and prebuilt analytics dashboards/leaderboards |
Empathia AI
Choose Empathia AI if you need clinicians automating post-visit charting and clinical note documentation — strengths include purpose-built for clinical documentation with deep emr integration.
Kixie
Choose Kixie if you need outbound sdr teams running high-volume cold-calling with parallel dialing — strengths include combines high-volume parallel dialing with ai conversation intelligence in one platform.
Empathia AI
Kixie
It depends on your workflow. Empathia AI is strong for clinicians automating post-visit charting and clinical note documentation, while Kixie is strong for outbound sdr teams running high-volume cold-calling with parallel dialing. Both transcribe and summarize meetings.
Empathia AI is a free tier with paid upgrades and Kixie is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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