EkaScribe: EkaScribe is an AI medical scribe by Eka Care that records doctor-patient conversations and automatically generates structured clinical notes, summaries, and prescriptions. Velaris: Customer success platform that analyzes meeting transcripts and customer conversations into actionable insights. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist EkaScribe when doctors generating clinical notes and summaries automatically from patient consultations matters most, and Velaris when teams spotting early churn risk from meeting and message signals matters most. Run both through a week of actual calls to see which suits your workflow.
EkaScribe is an AI medical scribe by Eka Care that records doctor-patient conversations and automatically generates structured clinical notes, summaries, and prescriptions.
Customer success platform that analyzes meeting transcripts and customer conversations into actionable insights.
EkaScribe is an AI-powered medical scribe developed by Eka Care, built for doctors and clinicians. It captures clinical consultations through live in-app voice recording or audio file upload, then transcribes the speech and converts it into structured clinical documentation such as consultation summaries, SOAP notes, and prescriptions rather than producing plain transcripts. The tool is built on Eka Care's in-house "Parrotlet" model and is designed for medical accents and noisy clinical environments, supporting 20+ languages including English, Hindi, Bengali, Telugu, Tamil, Marathi, Gujarati, Kannada, Malayalam, Punjabi, and Urdu, and handling code-mixed speech where doctors switch between English and regional languages. It is available as a web application, a Chrome extension, and a mobile app (Google Play). The Chrome extension enables one-click insertion of generated notes into web-based EMR systems, with clipboard copy-paste for offline systems, and it integrates with Eka Care's own Eka Doc EMR. It is aimed at doctors across specialties, with a particular focus on the Indian healthcare market.
Best suited for
Velaris is an AI customer success platform that consolidates account health, product usage, and engagement signals, and includes capabilities for capturing and analyzing customer conversations. Its meeting and communication analysis can listen to meetings, create follow-up tasks, and turn meeting transcripts, emails, and chats into structured insights, surfacing context that would otherwise stay buried in call recordings and inboxes. Features such as call analysis and conversation summaries reduce the manual effort customer success managers spend recapping calls, while topic and signal dashboards highlight early churn risk, product feedback, and expansion opportunities across accounts. Velaris is built for customer success and account management teams at B2B SaaS companies with recurring revenue, where understanding the substance of customer meetings is central to retention. The platform integrates with many other tools so conversation insights connect to the broader customer record. It is actively operating in 2025 and 2026, with current customer logos, active integrations, and recent industry recognition, positioning its meeting analysis as part of a vertical customer success workflow. Pricing varies by plan. Check the official website for current pricing.
Best suited for
EkaScribe is a free tier with paid upgrades (freemium); Velaris is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | EkaScribe | Velaris |
|---|---|---|
| Core capability | Ambient/live voice recording and audio file upload capture | Analysis of customer meeting transcripts and conversations |
| Standout feature | Converts speech into structured clinical notes, SOAP notes, summaries, and prescriptions | Automatic follow-up task creation from meetings |
| Team usage | Multilingual support for 20+ languages including code-mixed English and regional Indian languages | Conversation summaries that reduce manual recap work |
| Integrations | Built on Eka Care's in-house 'Parrotlet' AI model tuned for medical accents and noisy clinical settings | Topic and signal dashboards for churn and expansion cues |
| Languages & capture | Chrome extension for one-click note insertion into web-based EMR systems | Integrations with many customer success and communication tools |
| Best-fit workflow | Available on web, Chrome extension, and Android mobile app | Analysis of customer meeting transcripts and conversations |
EkaScribe
Choose EkaScribe if you need doctors generating clinical notes and summaries automatically from patient consultations — strengths include purpose-built for clinical documentation, producing emr-ready structured notes rather than raw transcripts.
Velaris
Choose Velaris if you need cs managers turning customer calls into structured follow-ups — strengths include connects meeting insights to overall account health.
EkaScribe
Velaris
It depends on your workflow. EkaScribe is strong for doctors generating clinical notes and summaries automatically from patient consultations, while Velaris is strong for cs managers turning customer calls into structured follow-ups. Both transcribe and summarize meetings.
EkaScribe is a free tier with paid upgrades and Velaris is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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