EkaScribe: EkaScribe is an AI medical scribe by Eka Care that records doctor-patient conversations and automatically generates structured clinical notes, summaries, and prescriptions. MaestroQA: MaestroQA is a customer-support QA platform that transcribes and analyzes calls, chats, and emails to power scorecards, coaching, and conversation analytics. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist EkaScribe when doctors generating clinical notes and summaries automatically from patient consultations matters most, and MaestroQA when auto-reviewing entire conversation volumes for compliance and risk monitoring matters most. Try them side by side on real calls before deciding — needs vary by team.
EkaScribe is an AI medical scribe by Eka Care that records doctor-patient conversations and automatically generates structured clinical notes, summaries, and prescriptions.
MaestroQA is a customer-support QA platform that transcribes and analyzes calls, chats, and emails to power scorecards, coaching, and conversation analytics.
EkaScribe is an AI-powered medical scribe developed by Eka Care, built for doctors and clinicians. It captures clinical consultations through live in-app voice recording or audio file upload, then transcribes the speech and converts it into structured clinical documentation such as consultation summaries, SOAP notes, and prescriptions rather than producing plain transcripts. The tool is built on Eka Care's in-house "Parrotlet" model and is designed for medical accents and noisy clinical environments, supporting 20+ languages including English, Hindi, Bengali, Telugu, Tamil, Marathi, Gujarati, Kannada, Malayalam, Punjabi, and Urdu, and handling code-mixed speech where doctors switch between English and regional languages. It is available as a web application, a Chrome extension, and a mobile app (Google Play). The Chrome extension enables one-click insertion of generated notes into web-based EMR systems, with clipboard copy-paste for offline systems, and it integrates with Eka Care's own Eka Doc EMR. It is aimed at doctors across specialties, with a particular focus on the Indian healthcare market.
Best suited for
MaestroQA is an AI conversation-data quality platform built for customer support, contact center, and CX teams. It ingests conversation data across channels—calls, chats, emails, bots, and surveys—and turns it into QA scorecards, analytics, and coaching workflows. For voice, MaestroQA runs its own transcription built on enhanced open-source speech models, transcribing calls without per-minute charges. Transcription features include speaker diarization, redaction of sensitive customer data, custom vocabulary to capture industry-specific terms, and an interactive transcript UI that lets reviewers skip inactive periods and jump to friction points; transcripts export via S3 or CSV with speakers and timestamps. On top of transcripts, AutoQA can review entire conversation volumes and flag interactions for targeted manual QA, while conversation analytics and AskAI surface sentiment, customer concerns, and coaching opportunities. The platform integrates with helpdesk and contact-center tools such as Zendesk, Intercom, Salesforce Service Cloud, Talkdesk, Five9, and Aircall. It is aimed at QA managers, compliance officers, and support leaders at mid-market and enterprise companies.
Best suited for
EkaScribe is a free tier with paid upgrades (freemium); MaestroQA is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | EkaScribe | MaestroQA |
|---|---|---|
| Core capability | Ambient/live voice recording and audio file upload capture | Proprietary call transcription with speaker diarization across calls, chats, and emails |
| Standout feature | Converts speech into structured clinical notes, SOAP notes, summaries, and prescriptions | AutoQA to automatically review conversation volumes and flag interactions for manual QA |
| Team usage | Multilingual support for 20+ languages including code-mixed English and regional Indian languages | Redaction of sensitive customer data and custom vocabulary for industry-specific terms |
| Integrations | Built on Eka Care's in-house 'Parrotlet' AI model tuned for medical accents and noisy clinical settings | Customizable QA scorecards, coaching workflows, and calibrations |
| Languages & capture | Chrome extension for one-click note insertion into web-based EMR systems | Conversation analytics and AskAI (GPT-powered) for sentiment and insight surfacing |
| Best-fit workflow | Available on web, Chrome extension, and Android mobile app | Integrations with Zendesk, Intercom, Salesforce Service Cloud, Talkdesk, Five9, Aircall, and more |
EkaScribe
Choose EkaScribe if you need doctors generating clinical notes and summaries automatically from patient consultations — strengths include purpose-built for clinical documentation, producing emr-ready structured notes rather than raw transcripts.
MaestroQA
Choose MaestroQA if you need transcribing and scoring support calls and chats to monitor agent quality at scale — strengths include built-in transcription that processes full call volumes without per-minute usage fees.
EkaScribe
MaestroQA
It depends on your workflow. EkaScribe is strong for doctors generating clinical notes and summaries automatically from patient consultations, while MaestroQA is strong for transcribing and scoring support calls and chats to monitor agent quality at scale. Both transcribe and summarize meetings.
EkaScribe is a free tier with paid upgrades and MaestroQA is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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