Efficlose: An AI meeting platform offering a bot-free Chrome extension plus desktop and web apps that transcribe, summarize, and extract action items from calls. MiaRec: MiaRec is an AI-powered call recording, transcription, and conversation intelligence platform for contact centers. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Efficlose when recording calls without a visible bot via the chrome extension matters most, and MiaRec when compliance teams recording and redacting calls to meet pci/pii/phi requirements matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
An AI meeting platform offering a bot-free Chrome extension plus desktop and web apps that transcribe, summarize, and extract action items from calls.
MiaRec is an AI-powered call recording, transcription, and conversation intelligence platform for contact centers.
Efficlose is an AI meeting platform that captures, transcribes, and summarizes conversations through a combination of a Chrome extension, a desktop app, and a web platform. Its Chrome extension is positioned as a way to record meetings without a bot joining the call, capturing audio locally in the browser so no extra participant is announced or shown in the meeting; users can choose to capture a single tab, a specific window, or the full screen, and start or stop recording manually rather than relying on calendar triggers. For users who prefer automated joining, the desktop app and platform can connect to a calendar and send a bot to scheduled meetings on Zoom, Microsoft Teams, and Google Meet. Recordings are transcribed automatically with speaker identification, and the platform generates summaries with key decisions, next steps, and assigned action items. It also offers meeting search across past recordings and an AI assistant for querying conversations, plus integrations with business tools such as Salesforce, HubSpot, Slack, and Notion. Efficlose is aimed at teams across sales, customer success, recruiting, engineering, and project management who want flexible recording options and structured meeting outputs synced into their existing tools. Pricing varies by plan. Check the official website for current pricing.
Best suited for
MiaRec is a contact center intelligence platform built around compliant call recording, automatic speech-to-text transcription, and AI-driven conversation analytics. It captures voice interactions and can transcribe up to 100% of calls, automatically detecting and transcribing multiple languages within a single conversation. From those transcripts it generates structured call summaries, sentiment scores, and topic tags, and powers automated quality management (Auto QA) that evaluates interactions instead of relying on manual sampling. The platform also offers customer experience and revenue intelligence, screen recording, live monitoring, and automatic redaction of sensitive data such as card numbers, SSNs, and emails to support PCI DSS and PII/PHI compliance. It includes role-based access control, multi-tenant architecture, customizable retention policies, and API integration, and provides a tested integration for capturing Microsoft Teams contact center and back-office calls. MiaRec is aimed at contact center leaders, quality and compliance teams, sales managers, and customer service operations that need full visibility into recorded conversations rather than ad hoc sampling.
Best suited for
Efficlose is a free tier with paid upgrades (freemium); MiaRec is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Efficlose | MiaRec |
|---|---|---|
| Core capability | Bot-free Chrome extension that records meetings locally in the browser | Automatic speech-to-text transcription of up to 100% of calls with multi-language detection |
| Standout feature | Optional bot-based auto-join via desktop app for Zoom, Teams, and Meet | AI-generated call summaries, sentiment scoring, and topic/conversation tagging |
| Team usage | Automatic transcription with speaker identification | Automated quality management (Auto QA) that evaluates every interaction |
| Integrations | AI summaries with key decisions, next steps, and assigned action items | Automatic redaction of sensitive data (card numbers, SSNs, emails) for PCI/PII/PHI compliance |
| Languages & capture | Meeting search and an AI assistant to query past conversations | Live call monitoring and screen recording |
| Best-fit workflow | Integrations with Salesforce, HubSpot, Slack, and Notion | Microsoft Teams integration plus API access, multi-tenant architecture, and role-based access control |
Efficlose
Choose Efficlose if you need recording calls without a visible bot via the chrome extension — strengths include offers both bot-free browser recording and bot-based auto-join in one product.
MiaRec
Choose MiaRec if you need contact centers transcribing and analyzing customer calls for quality assurance and coaching — strengths include transcribes and analyzes the full volume of calls rather than relying on manual sampling.
Efficlose
MiaRec
It depends on your workflow. Efficlose is strong for recording calls without a visible bot via the chrome extension, while MiaRec is strong for contact centers transcribing and analyzing customer calls for quality assurance and coaching. Both transcribe and summarize meetings.
Efficlose is a free tier with paid upgrades and MiaRec is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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