Edisyn: Real-time AI meeting assistant from a Turkish-founded team that listens to calls and provides live notes, summaries, and suggested questions and answers. Zenarate: Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Edisyn when getting live prompts and answers during sales or client calls matters most, and Zenarate when monitoring customer sentiment and emerging call topics to surface compliance and experience issues matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Real-time AI meeting assistant from a Turkish-founded team that listens to calls and provides live notes, summaries, and suggested questions and answers.
Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching.
Edisyn is a real-time AI meeting assistant created by a team of Turkish founders, designed to listen to a conversation as it happens and quietly support the participant. During a meeting, Edisyn produces a live transcript, detects questions, and offers suggested answers and follow-up questions intended to keep discussions on track and ensure each meeting ends with a clear next step. After the call, it generates summaries that highlight key points, decisions, and friction points so participants can review outcomes and act on them. The assistant is built to work with online meeting tools and aims to reduce the chance that follow-ups slip or important questions are missed in the moment. It markets itself around clarity and momentum in conversations rather than passive note-taking alone. The product offers a website with pricing, FAQ, and support resources, and it is presented as an active, downloadable service. Its origin reflects a Turkish engineering team building for both local Turkish and international meeting use. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Zenarate is an AI simulation-training and conversation-analytics platform for contact centers, and its Performance Analyzer (formerly Call Analyzer) is the module that turns live customer calls into structured quality and coaching data. The AI engine automatically transcribes each interaction, redacts sensitive information, and scores calls against a client's defined call model and skill expectations, processing up to 100% of calls rather than a small sampled subset. Analysis runs nightly so leaders have results the next day, with automated scorecards, sentiment analysis, topic and trend reporting, and next-action coaching recommendations. Managers can drill into specific conversation moments, listen to the audio, and add commentary directly from the scorecard. Because it sits inside Zenarate's AI Coach platform, identified gaps can be turned into personalized roleplay simulations and coaching plans. It is built for QA managers, training leaders, and contact-center operations across industries such as financial services, healthcare, insurance, telecom, retail, and travel, and supports multiple languages and global deployments.
Best suited for
Edisyn is a free tier with paid upgrades (freemium); Zenarate is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Edisyn | Zenarate |
|---|---|---|
| Core capability | Real-time listening with live transcript during meetings | AI transcription of live agent calls with automatic redaction of sensitive information |
| Standout feature | Automatic question detection in conversations | Automated scoring of up to 100% of calls against a client's defined call model and skill parameters |
| Team usage | Suggested answers and follow-up questions in the moment | Quality-assurance scorecards with the ability to listen to audio and add manager commentary |
| Integrations | Post-meeting summaries highlighting key points and decisions | Sentiment analysis plus topic-frequency and trend reporting across interactions |
| Languages & capture | Catch-up summaries to recap missed discussion | Next-action coaching recommendations that convert QA findings into roleplay simulations |
| Best-fit workflow | Designed for use with online meeting platforms | Nightly batch processing so insights are ready the following day |
Edisyn
Choose Edisyn if you need getting live prompts and answers during sales or client calls — strengths include real-time assistance during the call rather than only after it.
Zenarate
Choose Zenarate if you need automating contact-center qa by transcribing and scoring every agent call instead of manual sampling — strengths include analyzes up to 100% of calls instead of a small manual qa sample, with automatic transcription and redaction.
Edisyn
Zenarate
It depends on your workflow. Edisyn is strong for getting live prompts and answers during sales or client calls, while Zenarate is strong for automating contact-center qa by transcribing and scoring every agent call instead of manual sampling. Both transcribe and summarize meetings.
Edisyn is a free tier with paid upgrades and Zenarate is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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