Dscout: Experience research platform for moderated interviews, diary studies, and usability testing with AI transcription, themes, and analysis. Xdroid VoiceAnalytics: AI-powered speech analytics platform that transcribes and analyzes contact-center calls for quality monitoring, sentiment, and compliance. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dscout when running and transcribing moderated user interviews matters most, and Xdroid VoiceAnalytics when compliance verification across recorded customer calls matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Experience research platform for moderated interviews, diary studies, and usability testing with AI transcription, themes, and analysis.
AI-powered speech analytics platform that transcribes and analyzes contact-center calls for quality monitoring, sentiment, and compliance.
Dscout is an experience research platform that pairs human participant feedback with AI tools to help teams gather and analyze qualitative insights at scale. It supports a range of research methods, including live and uploaded moderated interviews, usability testing with heat maps and task success metrics, real-time site intercepts, field studies, diary studies with multiple activities, and media-rich surveys. For interviews, Dscout simplifies scheduling across time zones, integrates incentives, supports observers, and can capture both a participant's face and screen, and it also offers an AI Moderator that can autonomously guide participants, seek clarification, and capture feedback. On the analysis side, Dscout provides automated transcription, AI-generated summaries of open-ended and video responses, AI-generated themes presented as smart tags for pattern identification, and surfacing of notable moments that highlight strong opinions or surprising insights. Teams can recruit from Dscout's verified Scout participant pool or bring their own audience. Known historically for mobile and in-context research, Dscout positions itself as an AI-native platform that helps researchers capture high-fidelity feedback and move quickly from raw sessions to organized, analyzable insights. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Xdroid VoiceAnalytics is an AI- and machine-learning-based speech analytics platform built for contact centers and customer-service teams. It captures audio from recorded agent-customer calls and applies proprietary speech-to-text transcription, then layers on speaker separation, keyword and semantic detection, language-independent emotion and sentiment analysis, call categorization, and call visualization. Managers use it for automated quality monitoring, compliance checking, agent performance management, and customer-experience insight across large call volumes. An OperatorAssist capability delivers real-time transcription, sentiment detection, in-call compliance coaching, and automated call summarization to the agent's desktop, while companion TextAnalytics extends the same analysis to chat, email, social media, and reviews for omnichannel coverage. The platform supports a broad set of languages (reported around 31, including Arabic, Mandarin, English, French, German, and Spanish) and integrates with common contact-center telephony platforms. Developed by Xdroid Kft., a Budapest-based company founded in 2008, it targets enterprise contact centers and customer-care operations rather than individual users.
Best suited for
Dscout is a free tier with paid upgrades (freemium); Xdroid VoiceAnalytics is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Dscout | Xdroid VoiceAnalytics |
|---|---|---|
| Core capability | Moderated live and uploaded video interviews with observer support | Proprietary speech-to-text call transcription |
| Standout feature | AI Moderator that dynamically guides participants and captures feedback | Sentiment and language-independent emotion analysis |
| Team usage | Automated transcription of interviews and responses | Speaker separation and call categorization |
| Integrations | AI-generated summaries of open-ended and video responses | Keyword and semantic detection for compliance and QA |
| Languages & capture | AI-generated themes as smart tags and surfaced notable moments | Real-time agent assist with automated call summarization |
| Best-fit workflow | Diary studies, usability testing, intercepts, and media-rich surveys | Omnichannel text analytics for chat, email, and social |
Dscout
Choose Dscout if you need running and transcribing moderated user interviews — strengths include supports many research methods beyond interviews in one platform.
Xdroid VoiceAnalytics
Choose Xdroid VoiceAnalytics if you need automated call-center quality monitoring and agent scoring — strengths include deep analytics tailored to contact-center quality management and compliance.
Dscout
Xdroid VoiceAnalytics
It depends on your workflow. Dscout is strong for running and transcribing moderated user interviews, while Xdroid VoiceAnalytics is strong for automated call-center quality monitoring and agent scoring. Both transcribe and summarize meetings.
Dscout is a free tier with paid upgrades and Xdroid VoiceAnalytics is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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