Dscout: Experience research platform for moderated interviews, diary studies, and usability testing with AI transcription, themes, and analysis. Read.ai: Meeting summaries with engagement and sentiment analytics Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dscout when running and transcribing moderated user interviews matters most, and Read.ai when personal meeting coaching matters most. Try them side by side on real calls before deciding — needs vary by team.
Experience research platform for moderated interviews, diary studies, and usability testing with AI transcription, themes, and analysis.
Meeting summaries with engagement and sentiment analytics
Dscout is an experience research platform that pairs human participant feedback with AI tools to help teams gather and analyze qualitative insights at scale. It supports a range of research methods, including live and uploaded moderated interviews, usability testing with heat maps and task success metrics, real-time site intercepts, field studies, diary studies with multiple activities, and media-rich surveys. For interviews, Dscout simplifies scheduling across time zones, integrates incentives, supports observers, and can capture both a participant's face and screen, and it also offers an AI Moderator that can autonomously guide participants, seek clarification, and capture feedback. On the analysis side, Dscout provides automated transcription, AI-generated summaries of open-ended and video responses, AI-generated themes presented as smart tags for pattern identification, and surfacing of notable moments that highlight strong opinions or surprising insights. Teams can recruit from Dscout's verified Scout participant pool or bring their own audience. Known historically for mobile and in-context research, Dscout positions itself as an AI-native platform that helps researchers capture high-fidelity feedback and move quickly from raw sessions to organized, analyzable insights. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Read.ai generates AI summaries, transcripts, and live notes for meetings, and adds a personalized meeting coach with speaker and engagement analytics. It works across Zoom, Google Meet, and Microsoft Teams, supports 20+ languages, and integrates with Slack, Salesforce, HubSpot, Notion, and Jira. The permanent free plan covers 5 meeting transcripts per month (reports kept about a year); video and audio playback are reserved for the Enterprise tier and above.
Best suited for
Dscout is a free tier with paid upgrades (freemium); Read.ai is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dscout | Read.ai |
|---|---|---|
| Core capability | Moderated live and uploaded video interviews with observer support | Transcripts and AI summaries |
| Standout feature | AI Moderator that dynamically guides participants and captures feedback | Action items |
| Team usage | Automated transcription of interviews and responses | Meeting engagement and sentiment metrics |
| Integrations | AI-generated summaries of open-ended and video responses | Automatic recaps |
| Languages & capture | AI-generated themes as smart tags and surfaced notable moments | Searchable notes |
| Best-fit workflow | Diary studies, usability testing, intercepts, and media-rich surveys | Transcripts and AI summaries |
Dscout
Choose Dscout if you need running and transcribing moderated user interviews — strengths include supports many research methods beyond interviews in one platform.
Read.ai
Choose Read.ai if you need team meeting notes and recaps — strengths include adds meeting analytics on top of notes.
Dscout
Read.ai
It depends on your workflow. Dscout is strong for running and transcribing moderated user interviews, while Read.ai is strong for ai summaries with meeting analytics. Both transcribe and summarize meetings.
Dscout is a free tier with paid upgrades and Read.ai is from $15/mo. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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