Dicte: Privacy-focused AI meeting assistant that records, transcribes, and summarizes meetings and voice notes on mobile and desktop. Uniphore: Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dicte when executives capturing and summarizing in-person and virtual meetings matters most, and Uniphore when qa and supervisor teams automating call scoring, coaching, and compliance monitoring across all interactions matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Privacy-focused AI meeting assistant that records, transcribes, and summarizes meetings and voice notes on mobile and desktop.
Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance.
Dicte is an AI meeting assistant developed by Livdeo SAS, a France-based company, designed to capture and process both in-person and virtual meetings as well as personal voice notes. Users start a recording with one tap, and Dicte applies speech recognition with speaker identification to produce a transcript, then generates summaries, action items, and structured documents such as meeting minutes from the spoken content. It offers customizable AI processing tools (referred to as SKILLs) for outputs like two-page or detailed minutes, SWOT analysis, and project-oriented reports, and supports multiple languages. A defining characteristic of Dicte is its emphasis on data protection: audio is recorded locally on the device and only temporarily transferred to Dicte-operated servers in Paris for transcription before being deleted, with transcript pseudonymization applied before AI processing and an on-premises Edge AI option (DicteBOX) for enterprise use. Dicte is aimed at business executives, meeting leaders, and organizations with strict privacy or compliance requirements, and is available across iOS, Android, web, and desktop builds for Windows and macOS. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Uniphore is an enterprise Business AI platform built for contact centers and customer service operations. Its customer service suite captures and records voice and screen interactions, then applies speech-to-text and natural language processing to transcribe and analyze conversations. The Conversation Insights Agent uses generative AI to analyze 100% of customer calls, producing conversation summaries, sentiment analysis, and topic/call-driver detection, and lets users query insights in natural language without predefined keyword lists. Its Real-Time Agent Assist surfaces in-the-moment guidance and knowledge during live calls and automates after-call work such as wrap-up summaries. The platform also automates quality assurance across every call rather than relying on random sampling or manual scorecards, flagging coaching needs and compliance gaps. The Communication Recording Agent provides multi-channel audio capture, transcription, and built-in compliance controls (MiFID II, Dodd-Frank, PCI DSS, GDPR). It targets contact center leaders, QA managers, supervisors, and operations teams. Uniphore is established, with documented enterprise deployments and industry analyst recognition.
Best suited for
Dicte is a free tier with paid upgrades (freemium); Uniphore is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Dicte | Uniphore |
|---|---|---|
| Core capability | One-tap recording for in-person and virtual meetings | Real-time call transcription and live agent assist with in-the-moment guidance |
| Standout feature | Speech recognition with speaker identification | Generative-AI conversation intelligence analyzing 100% of calls for summaries, sentiment, and call drivers |
| Team usage | AI-generated summaries, action items, and meeting minutes | Automated quality assurance across all interactions without random sampling or manual scorecards |
| Integrations | Customizable AI processing tools (SKILLs) such as SWOT and project reports | Multi-channel voice and screen recording with transcription in supported languages |
| Languages & capture | Multilingual transcription support | Natural language querying of conversation insights without keyword lists or tags |
| Best-fit workflow | Privacy-focused processing with local audio storage and post-processing deletion | Automated after-call work (ACW) summaries and post-call task automation |
Dicte
Choose Dicte if you need executives capturing and summarizing in-person and virtual meetings — strengths include strong privacy and data-protection design with eu-based processing.
Uniphore
Choose Uniphore if you need contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends — strengths include analyzes 100% of conversations rather than a sampled subset, improving qa and compliance coverage.
Dicte
Uniphore
It depends on your workflow. Dicte is strong for executives capturing and summarizing in-person and virtual meetings, while Uniphore is strong for contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends. Both transcribe and summarize meetings.
Dicte is a free tier with paid upgrades and Uniphore is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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