Dictanote: Dictanote is a browser-based, cross-device notes app with built-in real-time speech-to-text voice typing in 50+ languages, plus an AI assistant that transcribes and summarizes voice notes. Level AI: Level AI is a contact center conversation intelligence platform that transcribes, scores, and analyzes voice and text customer interactions with automated QA and real-time agent assist. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dictanote when students and writers drafting notes, articles, or book content hands-free by voice matters most, and Level AI when coaching contact center agents using transcript-based insights and real-time call guidance matters most. Try them side by side on real calls before deciding — needs vary by team.
Dictanote is a browser-based, cross-device notes app with built-in real-time speech-to-text voice typing in 50+ languages, plus an AI assistant that transcribes and summarizes voice notes.
Level AI is a contact center conversation intelligence platform that transcribes, scores, and analyzes voice and text customer interactions with automated QA and real-time agent assist.
Dictanote is a dictation-powered note-taking app that lets you write notes by speaking instead of typing. Its core voice-typing engine transcribes speech to text in real time across more than 50 languages and 80+ dialects, and supports voice commands for inserting punctuation, paragraphs, and symbols, as well as keyboard shortcuts for starting, stopping, and switching dictation languages. Notes sync across devices and can be organized into notebooks, with offline editing available (though live dictation needs connectivity). Its AI layer, AudioScribe, takes raw voice notes and rewrites them into clean, summarized text—automatically adding punctuation and stripping filler words, repetitions, and "umms." Users can choose summarization levels, apply custom writing styles (such as a business memo or to-do list), dictate in one language and output in another, and connect output to other apps via Zapier or webhooks. It targets writers, students, journalists, and professionals who prefer speaking over typing. Dictanote also offers a companion Chrome extension, Voice In, for dictating into other web apps.
Best suited for
Level AI is a customer experience platform built for enterprise contact centers that captures, transcribes, and analyzes customer conversations across voice calls, chat, email, and bot interactions. Its proprietary speech-to-text engine, trained on noisy call center audio and fine-tuned to each customer's terminology, converts spoken conversations into searchable transcripts. On top of that transcription layer, Level AI applies semantic intelligence (natural language understanding) rather than keyword matching to detect intent, sentiment, and compliance issues, aiming to monitor 100% of interactions instead of a small sampled fraction. The platform automates quality assurance by scoring conversations against custom scorecards, including open-ended criteria via its QA-GPT feature, and surfaces coaching opportunities. A real-time Agent Assist module suggests next-best actions during live calls, and analytics dashboards extract voice-of-customer insights and dissatisfaction drivers. It is aimed at QA, CX, and operations teams in financial services, healthcare, insurance, and retail. Level AI also offers AI virtual agents for call deflection and screen recording for agent monitoring.
Best suited for
Dictanote is a free tier with paid upgrades (freemium); Level AI is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Dictanote | Level AI |
|---|---|---|
| Core capability | Real-time speech-to-text voice typing in 50+ languages and 80+ dialects | Speech-to-text transcription of voice calls plus ingestion of chat, email, and bot text across channels |
| Standout feature | Voice commands for punctuation, paragraphs, symbols, and dictation control | Semantic conversation intelligence using NLU to detect intent, sentiment, and compliance signals |
| Team usage | Custom voice commands to automate text entry and correct errors | Automated quality assurance scoring of 100% of interactions via custom scorecards and QA-GPT |
| Integrations | AudioScribe AI assistant that transcribes and summarizes voice notes, removing filler words | Real-time Agent Assist that surfaces recommended responses and guidance during live calls |
| Languages & capture | Notebooks for organizing notes, with cloud sync across devices and offline editing | Analytics dashboards for voice-of-customer insights, dissatisfaction drivers, and root-cause analysis |
| Best-fit workflow | Multilingual AI output (dictate in one language, write in another) and Zapier/webhook integrations | Agent screen recording and AI virtual agents for call triage and deflection |
Dictanote
Choose Dictanote if you need students and writers drafting notes, articles, or book content hands-free by voice — strengths include strong multilingual coverage with 50+ languages and 80+ dialects.
Level AI
Choose Level AI if you need automatically scoring and auditing agent calls and chats for quality assurance at scale — strengths include transcription engine is trained specifically on noisy contact center audio and tuned to customer-specific terminology.
Dictanote
Level AI
It depends on your workflow. Dictanote is strong for students and writers drafting notes, articles, or book content hands-free by voice, while Level AI is strong for automatically scoring and auditing agent calls and chats for quality assurance at scale. Both transcribe and summarize meetings.
Dictanote is a free tier with paid upgrades and Level AI is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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