Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. Wavel AI: Wavel AI is an AI media platform that transcribes uploaded audio and video into speaker-labeled, editable, and translatable transcripts, with note and summary generation. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and Wavel AI when turning recorded meetings and calls into editable, shareable transcripts and summaries matters most. Try them side by side on real calls before deciding — needs vary by team.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
Wavel AI is an AI media platform that transcribes uploaded audio and video into speaker-labeled, editable, and translatable transcripts, with note and summary generation.
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Wavel AI is an AI-powered media platform whose transcription product converts uploaded audio and video into written text, automatically detecting and differentiating multiple speakers so transcripts are easy to follow. It is aimed at content creators, marketing and L&D teams, interviewers, and enterprises that need to capture meetings, interviews, lectures, and other recorded conversations. Users add media by uploading from their device, pasting a link, or importing from Google Drive, Dropbox, or YouTube, and can choose automatic AI transcription or a slower human-reviewed option. A built-in editor lets users correct text, fix punctuation, and adjust timestamps, while a summary feature can generate structured notes that highlight key points and discussion items. Transcripts and notes can be exported in formats such as DOCX, TXT, and PDF for sharing or archiving. Wavel supports dozens of languages and accents and can translate transcripts, and it sits alongside the broader Wavel suite for subtitling, dubbing, voiceover, and video editing. It runs on a freemium model with paid subscription tiers.
Best suited for
Dialpad is a free tier with paid upgrades (freemium); Wavel AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | Wavel AI |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | Automatic speech-to-text transcription of uploaded audio and video |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | Speaker detection and identification for multi-participant recordings |
| Team usage | AI Playbooks that track methodology questions live | AI summary and structured note generation highlighting key points |
| Integrations | Automatic post-call summaries | Built-in editor for correcting text, punctuation, and timestamps |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | Multilingual transcription and translation across dozens of languages and accents |
| Best-fit workflow | Real-time call and video transcription with sentiment detection | Export of transcripts and notes to DOCX, TXT, and PDF |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
Wavel AI
Choose Wavel AI if you need transcribing recorded interviews so interviewers can focus on the conversation instead of note-taking — strengths include combines transcription with translation, subtitling, dubbing, and voiceover in one platform.
Dialpad
Wavel AI
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while Wavel AI is strong for transcribing recorded interviews so interviewers can focus on the conversation instead of note-taking. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and Wavel AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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