Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. VoiceType: An AI speech-to-text dictation app for Mac and Windows that turns spoken input into auto-formatted, edited text inside any app. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and VoiceType when writing notes, documentation, and journaling faster than typing matters most. Run both through a week of actual calls to see which suits your workflow.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
An AI speech-to-text dictation app for Mac and Windows that turns spoken input into auto-formatted, edited text inside any app.
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
VoiceType is an AI-powered speech-to-text dictation tool for Mac and Windows that lets you write by speaking instead of typing. It runs across your existing apps — including Slack, Google Docs, Notion, Outlook, Microsoft Teams, and Trello — and inserts your dictated words as polished text directly into whatever field you're working in. Rather than producing a raw transcript, it adds punctuation, corrects grammar, and auto-formats rambling speech into structured writing, with tone matching that adapts the output to the context (for example, a formal email versus a casual chat message). It supports a wide range of languages with automatic detection and handles accents and noisy environments, and includes a whisper mode for speaking quietly. It is built for individual productivity rather than recording multi-party calls: people use it for emails, notes, documentation, journaling, and capturing meeting notes by voice. It is aimed at professionals such as writers, founders, developers, and other knowledge workers who want to draft text faster than they can type.
Best suited for
Dialpad is a free tier with paid upgrades (freemium); VoiceType is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | VoiceType |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | AI speech-to-text dictation that types your spoken words into any app |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | Automatic formatting, punctuation, and grammar correction of spoken input |
| Team usage | AI Playbooks that track methodology questions live | Tone matching that adapts output style to the app or context |
| Integrations | Automatic post-call summaries | Cross-app compatibility (Slack, Google Docs, Notion, Outlook, Microsoft Teams, Trello, and more) |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | Multilingual support with automatic language detection across many languages |
| Best-fit workflow | Real-time call and video transcription with sentiment detection | Whisper mode and noise/accent handling for varied speaking conditions |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
VoiceType
Choose VoiceType if you need drafting emails and chat messages by voice in apps like outlook, slack, and teams — strengths include works inside existing apps so it fits into current workflows without copy-paste.
Dialpad
VoiceType
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while VoiceType is strong for drafting emails and chat messages by voice in apps like outlook, slack, and teams. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and VoiceType is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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