Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. TurboScribe: Whisper-based web app that transcribes uploaded audio and video files, including meetings, interviews, and podcasts, with speaker labels and subtitle export. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and TurboScribe when generating subtitle files for podcast video and webinar recordings matters most. Run both through a week of actual calls to see which suits your workflow.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
Whisper-based web app that transcribes uploaded audio and video files, including meetings, interviews, and podcasts, with speaker labels and subtitle export.
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
TurboScribe is a browser-based transcription service that converts uploaded audio and video files into text using OpenAI's Whisper speech-recognition model. Users upload recordings in common formats such as MP3, MP4, and WAV, and TurboScribe processes them into structured transcripts that can be exported as plain text, DOCX, PDF, or SRT and VTT subtitle files. The tool supports a large number of languages for both transcription and translation, and it automatically labels different speakers in a recording, which makes it usable for multi-participant content like meetings, interviews, and podcasts. Because it works from uploaded files rather than joining live calls, it pairs with recordings exported from platforms such as Zoom, Microsoft Teams, and Google Meet. It handles long recordings and batch uploads, and the interface is oriented toward people who need to turn a recorded conversation into a searchable, editable document or into captions for video. TurboScribe is aimed at individuals and small teams, including journalists, researchers, content creators, and professionals who regularly transcribe recorded meetings and interviews. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dialpad is a free tier with paid upgrades (freemium); TurboScribe is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | TurboScribe |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | Audio and video transcription powered by the Whisper speech-recognition model |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | Automatic speaker labeling for multi-participant recordings |
| Team usage | AI Playbooks that track methodology questions live | Transcription and translation across a large set of languages |
| Integrations | Automatic post-call summaries | Export to plain text, DOCX, PDF, and SRT/VTT subtitle formats |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | Support for long recordings and batch uploads of multiple files |
| Best-fit workflow | Real-time call and video transcription with sentiment detection | Works with recordings exported from Zoom, Teams, and Google Meet |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
TurboScribe
Choose TurboScribe if you need transcribing recorded meetings and interviews into searchable documents — strengths include built on the whisper model, which handles varied accents and technical terms reasonably well.
Dialpad
TurboScribe
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while TurboScribe is strong for transcribing recorded meetings and interviews into searchable documents. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and TurboScribe is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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