Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. Tongyi Tingwu: Alibaba Cloud's AI assistant that transcribes, translates, and summarizes meetings and lectures in real time. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and Tongyi Tingwu when students and educators turning lectures into searchable summarized notes matters most. Run both through a week of actual calls to see which suits your workflow.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
Alibaba Cloud's AI assistant that transcribes, translates, and summarizes meetings and lectures in real time.
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Tongyi Tingwu is an AI assistant from Alibaba Cloud focused on audio and video content for work and study, including meetings and lectures. It transcribes spoken audio into text, translates speech, and generates summaries using large language models, helping users record, organize, and analyze multimedia content. The service operates in real time, transcribing meetings and lectures as they happen, and it separates speakers so transcripts can attribute statements to different participants. Beyond core transcription and summarization, Tongyi Tingwu can extract structured information from recordings, including pulling slide content from video, which is useful for capturing presentations alongside spoken discussion. It supports multiple languages for transcription and translation, with strong coverage of Chinese and English among other major languages. The tool is accessible through a web interface and a browser extension, and it integrates with Alibaba's cloud ecosystem, including cloud storage. Tongyi Tingwu is aimed at professionals, students, and content creators in the Chinese market who need to efficiently turn meetings, lectures, and other audio or video into organized, searchable, and summarized text rather than reviewing recordings manually. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dialpad is a free tier with paid upgrades (freemium); Tongyi Tingwu is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | Tongyi Tingwu |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | Real-time transcription of meetings and lectures |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | Speech translation across multiple languages |
| Team usage | AI Playbooks that track methodology questions live | LLM-based summarization of audio and video content |
| Integrations | Automatic post-call summaries | Speaker separation for attributed transcripts |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | Slide/PPT extraction from video content |
| Best-fit workflow | Real-time call and video transcription with sentiment detection | Web interface and browser extension access |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
Tongyi Tingwu
Choose Tongyi Tingwu if you need chinese professionals transcribing and summarizing meetings in real time — strengths include backed by alibaba cloud with llm-powered summarization.
Dialpad
Tongyi Tingwu
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while Tongyi Tingwu is strong for chinese professionals transcribing and summarizing meetings in real time. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and Tongyi Tingwu is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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