Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. Sybill: AI sales assistant that records and transcribes meetings, writes summaries and follow-up emails, and updates the CRM across Zoom, Google Meet, Teams, and Webex. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and Sybill when drafting post-meeting follow-up emails for reps matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
AI sales assistant that records and transcribes meetings, writes summaries and follow-up emails, and updates the CRM across Zoom, Google Meet, Teams, and Webex.
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Sybill is an AI assistant for revenue and sales teams that joins calls to record and transcribe meetings, then produces automated meeting and deal summaries ("Magic Summaries"). Beyond note-taking, it drafts follow-up emails, generates meeting-prep briefs, and pushes updates into the CRM, with an "Ask Sybill" feature for querying deals, calls, and email context. It captures meetings on Zoom, Google Meet, Microsoft Teams, and Webex, and integrates with Salesforce, HubSpot, Zoho, and Microsoft Dynamics, plus Slack, Gmail, Outlook, dialers (Outreach, Salesloft, Zoom Phone, Dialpad), and API/webhooks. The permanent free plan includes unlimited call recordings and transcripts, 500 credits per week, AI meeting summaries capped at 20 per month per team, and three months of data storage. Paid Pro and Business tiers add unlimited summaries and storage, CRM autofill, deal workspace, and API/MCP access.
Best suited for
Dialpad is a free tier with paid upgrades (freemium); Sybill is from $0/mo (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | Sybill |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | Magic Summaries |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | Call recording & transcription |
| Team usage | AI Playbooks that track methodology questions live | Ask Sybill |
| Integrations | Automatic post-call summaries | CRM Autofill |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | Automated follow-up emails |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
Sybill
Choose Sybill if you need automatically capturing and summarizing sales calls and customer meetings — strengths include records and transcribes meetings across all major platforms (zoom, google meet, teams, webex).
Dialpad
Sybill
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while Sybill is strong for automatically capturing and summarizing sales calls and customer meetings. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and Sybill is from $0/mo. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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