Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. SummarizeX: AI voice-memo app that records, transcribes, and summarizes meetings, calls, and lectures across phone, smartwatch, and web. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and SummarizeX when turning recorded lectures into structured study notes matters most. Run both through a week of actual calls to see which suits your workflow.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
AI voice-memo app that records, transcribes, and summarizes meetings, calls, and lectures across phone, smartwatch, and web.
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
SummarizeX is an AI voice-recording and note-taking app built by SoftRadix Technologies that lets you capture meetings, calls, lectures, and personal voice memos and turn them into transcripts and structured summaries. You can record live audio directly on a phone, Apple Watch, or Wear OS device, including offline without an internet connection, or import existing files such as audio, video, PDFs, Word documents, spreadsheets, and images containing text, as well as YouTube and website links. Its AI engine transcribes speech in more than 120 languages and offers several summary output formats, including a quick overview with key points, a detailed summary, a lecture-notes mode, and a structured list of action items for meetings. An interactive chat feature lets you ask questions about any transcript. The app integrates with Zoom, Google Meet, and Microsoft Teams for meeting capture, and supports multi-format export. SummarizeX is available on iOS (iPhone, iPad, Apple Watch, Mac with Apple Silicon, and Vision Pro), Android phones and Wear OS, and as a web app at app.summarizex.ai. The website footer reflects active operation into 2026. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dialpad is a free tier with paid upgrades (freemium); SummarizeX is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | SummarizeX |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | Records meetings, calls, lectures, and voice memos on phone, Apple Watch, or Wear OS, including offline |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | AI transcription supporting 120+ languages |
| Team usage | AI Playbooks that track methodology questions live | Multiple summary formats: overview/key points, detailed summary, lecture notes, and action items |
| Integrations | Automatic post-call summaries | Imports audio, video, PDFs, documents, images with text, plus YouTube and website links |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | Interactive chat to ask questions about a transcript |
| Best-fit workflow | Real-time call and video transcription with sentiment detection | Integrations with Zoom, Google Meet, and Microsoft Teams |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
SummarizeX
Choose SummarizeX if you need capturing and summarizing in-person or remote meetings with action items — strengths include wide platform coverage including ios, android, smartwatches, and web.
Dialpad
SummarizeX
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while SummarizeX is strong for capturing and summarizing in-person or remote meetings with action items. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and SummarizeX is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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