Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. Suisse Notes: Swiss AI meeting assistant specializing in Swiss German, with transcription, automatic minutes, and data stored exclusively in Switzerland. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and Suisse Notes when generating branded, template-based minutes for swiss companies matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
Swiss AI meeting assistant specializing in Swiss German, with transcription, automatic minutes, and data stored exclusively in Switzerland.
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Suisse Notes is an AI meeting assistant from Suisse IT GmbH, based in Berikon, Switzerland. It transcribes online meetings on Microsoft Teams, Zoom and Google Meet by joining automatically, and can also capture in-person discussions, then turns the conversation into structured outputs. The platform supports more than 50 languages with automatic language detection and places particular emphasis on Swiss German dialects, which are often poorly handled by international tools. Beyond transcription, Suisse Notes offers automatic speaker identification and name assignment, automatic meeting-minute generation using custom templates with corporate branding, automatic to-do detection, real-time translation and a per-meeting AI chatbot for asking questions about a discussion. Data is stored and processed exclusively in Swiss data centers, and the service describes GDPR and Swiss nFADP-compliant processing. It offers both cloud and on-premise deployment options, making it suitable for organizations with elevated data-sovereignty needs. Suisse Notes targets Swiss businesses and teams that want meeting documentation in their own language with strict local data residency. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dialpad is a free tier with paid upgrades (freemium); Suisse Notes is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | Suisse Notes |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | Automatic meeting bot for Teams, Zoom and Google Meet plus in-person capture |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | Transcription in 50+ languages with strong Swiss German support |
| Team usage | AI Playbooks that track methodology questions live | Automatic speaker identification and name assignment |
| Integrations | Automatic post-call summaries | Branded meeting minutes from custom templates, plus automatic to-do detection |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | Per-meeting AI chatbot, live translation, and cloud or on-premise deployment |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
Suisse Notes
Choose Suisse Notes if you need documenting swiss german meetings that international tools transcribe poorly — strengths include specialized swiss german recognition that many global tools lack.
Dialpad
Suisse Notes
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while Suisse Notes is strong for documenting swiss german meetings that international tools transcribe poorly. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and Suisse Notes is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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