Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. Second Nature: AI role-play sales training software where reps practice live conversations with a conversational AI buyer and receive scoring and feedback. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and Second Nature when certifying reps on new messaging before a product launch matters most. Run both through a week of actual calls to see which suits your workflow.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
AI role-play sales training software where reps practice live conversations with a conversational AI buyer and receive scoring and feedback.
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Second Nature is an AI role-play platform that lets customer-facing teams rehearse sales conversations by talking to a conversational AI that responds in real time, rather than reading scripts or scheduling peer practice. Reps can drill pitches, discovery questions, and objection handling as often as they like until they reach fluency and confidence, with the AI providing scoring and structured reports against the behaviors a team cares about. A core selling point is fast content creation: the platform can generate realistic role-play simulations from existing sales material in minutes, and it supports many languages and conversation styles for global organizations. It integrates with CRMs including Salesforce and HubSpot so enablement leaders can tie practice to live workflows. Typical applications include shortening new-hire ramp time, certifying reps on new messaging ahead of product launches, and giving managers analytics on where individuals and teams struggle. Second Nature focuses squarely on the practice-and-coaching side of the sales-conversation lifecycle, complementing call-recording tools rather than replacing them, and is used by enterprise and mid-market sales organizations. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dialpad is a free tier with paid upgrades (freemium); Second Nature is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | Second Nature |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | Conversational AI role-play partners that respond in real time |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | AI scoring and structured performance reports |
| Team usage | AI Playbooks that track methodology questions live | Rapid generation of role-play scenarios from existing sales content |
| Integrations | Automatic post-call summaries | Support for many languages and conversation styles |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | Manager analytics on skill gaps across reps and teams |
| Best-fit workflow | Real-time call and video transcription with sentiment detection | CRM integrations with Salesforce and HubSpot |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
Second Nature
Choose Second Nature if you need reducing new-hire ramp time through repeated practice — strengths include realistic spoken practice rather than script-reading or scheduling peers.
Dialpad
Second Nature
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while Second Nature is strong for reducing new-hire ramp time through repeated practice. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and Second Nature is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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