Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. Scribeberry: Scribeberry is an AI medical scribe that listens to clinical encounters, transcribes the conversation, and auto-generates structured clinical notes for healthcare providers. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and Scribeberry when documenting telehealth appointments via a browser extension on video-call platforms matters most. Try them side by side on real calls before deciding — needs vary by team.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
Scribeberry is an AI medical scribe that listens to clinical encounters, transcribes the conversation, and auto-generates structured clinical notes for healthcare providers.
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Scribeberry is an AI-powered medical scribe built for clinicians. It captures patient-provider conversations through device or room microphones during in-person visits, and through a browser extension for telehealth sessions on platforms such as Zoom, Microsoft Teams, Google Meet, and Doxy. It transcribes the speech and automatically produces structured clinical documentation, including SOAP notes, dictation, referral letters, and auto-filled forms. The platform is available as a web app, mobile apps (including an iOS app), and a Chrome extension. It integrates with electronic medical records such as Epic, Accuro, Oscar Pro, and Jane App, pulling patient data in and pushing completed notes back. Scribeberry supports many languages and offers specialty-tuned models across fields like family medicine, psychiatry, pediatrics, internal medicine, surgery, dentistry, and veterinary care. It states it is HIPAA and PIPEDA compliant and SOC 2 Type II certified, with regional data residency. It is aimed at physicians, nurses, and allied health professionals seeking to reduce documentation time.
Best suited for
Dialpad is a free tier with paid upgrades (freemium); Scribeberry is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | Scribeberry |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | AI scribe that auto-generates SOAP notes and clinical documentation from encounters |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | Medical-grade dictation and transcription with multi-language support |
| Team usage | AI Playbooks that track methodology questions live | Browser extension for telehealth platforms (Zoom, Teams, Google Meet, Doxy) |
| Integrations | Automatic post-call summaries | Bidirectional EMR integration (Epic, Accuro, Oscar Pro, Jane App) |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | AI form filling, templates, and macros |
| Best-fit workflow | Real-time call and video transcription with sentiment detection | Specialty-tuned models across 40+ medical specialties |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
Scribeberry
Choose Scribeberry if you need generating soap notes and clinical documentation automatically during patient visits — strengths include purpose-built for clinical workflows with emr push/pull integration.
Dialpad
Scribeberry
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while Scribeberry is strong for generating soap notes and clinical documentation automatically during patient visits. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and Scribeberry is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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