Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. Relaw: AI legal platform for law firms that combines an AI notetaker, drafting, and client intake to capture and summarize client meetings. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and Relaw when generating action items and follow-ups from attorney-client conversations matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
AI legal platform for law firms that combines an AI notetaker, drafting, and client intake to capture and summarize client meetings.
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Relaw is an AI legal software platform built for solo practitioners and small to mid-sized law firms that want to reduce administrative work around client meetings and matter management. Its AI Notetaker is trained on legal-domain language and is designed to transcribe and summarize conversations across video calls, phone calls, and in-person meetings, surface action items, and attach the resulting notes to the relevant client file. The notetaker sits alongside Relaw's other modules: an AI drafting assistant that works inside Microsoft Word using client context, a Smart Intake portal with no-code customizable intake forms that feed captured data into downstream workflows, and a no-code document automation system for generating documents from templates. The platform is positioned for client-services legal work such as intake and consultation calls rather than litigation depositions. Relaw highlights security and compliance through SOC 2 Type II certification, end-to-end encryption, and GDPR/CCPA alignment, and it offers onboarding support with customized intake forms and document templates for new firms. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dialpad is a free tier with paid upgrades (freemium); Relaw is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | Relaw |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | AI Notetaker that transcribes and summarizes video, phone, and in-person client meetings |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | Legal-domain-trained summaries with action item extraction |
| Team usage | AI Playbooks that track methodology questions live | Notes automatically linked to client files and matters |
| Integrations | Automatic post-call summaries | Smart Intake: branded, no-code client intake portal with customizable forms |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | AI drafting assistant that works inside Microsoft Word using client context |
| Best-fit workflow | Real-time call and video transcription with sentiment detection | No-code document automation for template-based generation |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
Relaw
Choose Relaw if you need capturing and summarizing law firm client intake and consultation meetings — strengths include purpose-built for law firm workflows, including intake and consultation calls.
Dialpad
Relaw
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while Relaw is strong for capturing and summarizing law firm client intake and consultation meetings. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and Relaw is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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