Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. Qualtranscribe: Qualtranscribe is a transcription and translation service for research, legal, and business professionals, pairing human-verified transcripts with an AI option that generates fast drafts, summaries, and qualitative insights. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and Qualtranscribe when producing analysis-ready transcripts for academic, clinical, and market research matters most. Run both through a week of actual calls to see which suits your workflow.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
Qualtranscribe is a transcription and translation service for research, legal, and business professionals, pairing human-verified transcripts with an AI option that generates fast drafts, summaries, and qualitative insights.
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Qualtranscribe (QUALTRANSCRIBE LLC) is a transcription and translation service built primarily for qualitative researchers, market research teams, academic, clinical, legal, and business professionals. Users upload audio or video recordings of interviews, focus groups, and calls, and choose between human-verified transcripts produced by trained transcriptionists or faster AI-generated drafts. Transcripts are delivered with speaker labels, timestamps, and a choice of clean verbatim or full verbatim formatting. Its AI layer, branded Smart Insights Studio, turns uploaded recordings into instant summaries, research memos, thematic analysis, sentiment and emotion mapping, and extracted action items, and can export structured CSV files for direct import into qualitative analysis tools. It supports transcription across many languages and emphasizes confidential handling with HIPAA and GDPR compliance. The platform integrates with NVivo and ATLAS.ti to fit existing qualitative research workflows. Capture is upload-based rather than via a live meeting-joining bot, making it best suited to researchers and analysts who record sessions and need analysis-ready transcripts and first-pass insights rather than real-time meeting note-taking.
Best suited for
Dialpad is a free tier with paid upgrades (freemium); Qualtranscribe is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | Qualtranscribe |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | Human-verified transcription with clean or full verbatim options, speaker labels, and timestamps |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | AI transcription drafts via Smart Insights Studio from uploaded recordings |
| Team usage | AI Playbooks that track methodology questions live | AI-generated summaries, research memos, thematic analysis, sentiment mapping, and action items |
| Integrations | Automatic post-call summaries | Transcription and translation across many languages |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | HIPAA- and GDPR-compliant confidential handling |
| Best-fit workflow | Real-time call and video transcription with sentiment detection | Integrations and CSV exports for NVivo and ATLAS.ti |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
Qualtranscribe
Choose Qualtranscribe if you need transcribing and analyzing qualitative research interviews and focus groups — strengths include combines human-verified accuracy with optional faster ai drafts and insights.
Dialpad
Qualtranscribe
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while Qualtranscribe is strong for transcribing and analyzing qualitative research interviews and focus groups. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and Qualtranscribe is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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