Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. Parabol: Free, open-source agile meeting tool for retrospectives, sprint poker, and standups with automated meeting summaries and AI topic grouping. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and Parabol when facilitating sprint poker estimation sessions matters most. Try them side by side on real calls before deciding — needs vary by team.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
Free, open-source agile meeting tool for retrospectives, sprint poker, and standups with automated meeting summaries and AI topic grouping.
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Parabol is a free, open-source platform built for facilitating agile meetings, with a particular focus on sprint retrospectives alongside estimation (sprint poker) and team check-ins. Its retrospective experience follows a structured reflect, group, vote, discuss, and action workflow compatible with popular formats like Start/Stop/Continue, 4Ls, and Mad/Sad/Glad, plus custom templates. Facilitators get multiplayer drag-and-drop cards, live task editing, timers, dynamic agenda items, discussion threads, emoji reactions, and a large library of retrospective formats and icebreaker questions. At the end of each retro, Parabol automatically generates a meeting summary that rolls up notes and tasks, posts them to a team timeline, and delivers them to attendees via email or Slack so next steps are clear. Its AI capabilities include automatic naming of grouped card clusters and AI topic summaries to speed up synthesis during retros. Parabol integrates with Jira, GitHub, GitLab, Slack, and Mattermost, and because the codebase is publicly available on GitHub, teams can self-host or review how it works. It is used by hundreds of thousands of people across distributed and remote teams. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dialpad is a free tier with paid upgrades (freemium); Parabol is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | Parabol |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | Structured retrospective workflow (reflect, group, vote, discuss, action) |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | Automated meeting summaries delivered via email and Slack |
| Team usage | AI Playbooks that track methodology questions live | AI auto-naming of grouped cards and AI topic summaries |
| Integrations | Automatic post-call summaries | Sprint poker estimation and team standup/check-in templates |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | Large library of retrospective formats and icebreaker questions |
| Best-fit workflow | Real-time call and video transcription with sentiment detection | Integrations with Jira, GitHub, GitLab, Slack, and Mattermost |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
Parabol
Choose Parabol if you need running sprint retrospectives for remote and distributed agile teams — strengths include free and open-source with the option to self-host.
Dialpad
Parabol
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while Parabol is strong for running sprint retrospectives for remote and distributed agile teams. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and Parabol is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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