Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. oTranscribe: A free, open-source web app that eases manual transcription of recorded interviews by integrating media playback controls beside a text editor. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and oTranscribe when academic and qualitative researchers transcribing fieldwork or oral-history recordings matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
A free, open-source web app that eases manual transcription of recorded interviews by integrating media playback controls beside a text editor.
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
oTranscribe is a free, open-source (MIT license) web app, created by Elliot Bentley and maintained by the MuckRock Foundation, that takes the pain out of transcribing recorded interviews. It runs in the browser on desktop computers and places an integrated audio or video player alongside a text editor, so you can pause, rewind, and fast-forward your recording using keyboard shortcuts without taking your hands off the keys or switching between apps. It is built for journalists, researchers, oral historians, and students who type up interviews and recordings themselves. Rather than using automatic speech recognition, oTranscribe assists manual transcription: you listen and type, inserting interactive timestamps (Ctrl+J) that you can click to jump back to that moment in the media. Your transcript autosaves to the browser's local storage, and audio files never leave your computer, keeping work private. Finished transcripts can be exported to Markdown, plain text, or oTranscribe's own .otr format, or sent to Google Drive. Rich-text formatting and adjustable playback speed are supported.
Best suited for
Dialpad is a free tier with paid upgrades (freemium); oTranscribe is open source (open source). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | oTranscribe |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | Integrated audio/video player next to the transcript editor |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | Keyboard shortcuts to pause, rewind, fast-forward, and adjust playback speed without leaving the keyboard |
| Team usage | AI Playbooks that track methodology questions live | Clickable interactive timestamps that jump to the matching point in the media |
| Integrations | Automatic post-call summaries | Automatic saving to browser local storage with transcript history backups |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | Export to Markdown, plain text, .otr format, or send to Google Drive |
| Best-fit workflow | Real-time call and video transcription with sentiment detection | Local, private processing - audio and transcript never leave the user's computer |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
oTranscribe
Choose oTranscribe if you need journalists typing up recorded interviews for articles — strengths include completely free and open source under the mit license.
Dialpad
oTranscribe
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while oTranscribe is strong for journalists typing up recorded interviews for articles. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and oTranscribe is open source. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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