Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. monday.com AI Notetaker: monday.com's native AI Notetaker joins video calls to transcribe, summarize, and turn discussions into action items inside the monday.com work platform. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and monday.com AI Notetaker when recording and summarizing sales calls within a monday crm workflow matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
monday.com's native AI Notetaker joins video calls to transcribe, summarize, and turn discussions into action items inside the monday.com work platform.
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
monday.com AI Notetaker is a meeting assistant built into the monday.com work platform, designed for teams that manage projects, sales pipelines, and tasks on monday boards. The Notetaker joins scheduled meetings as a participant on Zoom, Microsoft Teams, and Google Meet, connecting to a user's Google or Outlook calendar so it can attend calls that include a meeting link in the invite. It typically joins shortly before the scheduled start and transcribes the conversation in real time, identifying speakers and producing a structured output that includes a transcript, a meeting summary with key points and decisions, a video recording, and a list of action items. Because it is native to monday.com, those outputs are stored in the workspace and the detected action items can be converted into work items on relevant boards, helping teams move from conversation to follow-up without leaving the platform. It supports transcription in multiple languages. The feature is aimed at project, operations, and revenue teams that want meeting records and next steps to flow directly into their existing monday.com workflows. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dialpad is a free tier with paid upgrades (freemium); monday.com AI Notetaker is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | monday.com AI Notetaker |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | AI bot joins Zoom, Microsoft Teams, and Google Meet via calendar invite |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | Real-time transcription with speaker identification |
| Team usage | AI Playbooks that track methodology questions live | Structured summaries with key points and decisions |
| Integrations | Automatic post-call summaries | Automatic action item detection |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | Video recording of meetings stored in the workspace |
| Best-fit workflow | Real-time call and video transcription with sentiment detection | Action items can be turned into monday.com work items |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
monday.com AI Notetaker
Choose monday.com AI Notetaker if you need capturing project meeting notes and pushing action items onto monday boards — strengths include native to the monday.com work platform, so notes and tasks stay connected.
Dialpad
monday.com AI Notetaker
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while monday.com AI Notetaker is strong for capturing project meeting notes and pushing action items onto monday boards. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and monday.com AI Notetaker is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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