Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. MinutesLink: AI meeting assistant for Google Meet and Zoom that records via a bot or Chrome extension and delivers transcripts and action-item summaries. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and MinutesLink when logging sales or recruiting conversations into a crm matters most. Try them side by side on real calls before deciding — needs vary by team.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
AI meeting assistant for Google Meet and Zoom that records via a bot or Chrome extension and delivers transcripts and action-item summaries.
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
MinutesLink is an AI meeting assistant that records, transcribes, and summarizes online meetings. It offers two capture methods so users can choose what fits their workflow: an auto-joining meeting bot that connects to scheduled calls from a connected calendar, or a Chrome extension that records the meeting without adding a visible bot participant. After a call, MinutesLink produces speaker-labeled transcripts in many languages and AI-generated summaries that highlight key topics, decisions, and action items, and it lets users chat with past meetings to retrieve information. It supports Google Meet and Zoom, with Microsoft Teams listed as coming soon, and includes recording storage and organization, shareable note and transcript links, and integrations with CRM platforms such as HubSpot and Salesforce. The product targets sales teams, recruiters and HR, remote managers, marketing teams, business leaders, and students who want automated meeting documentation. With its mix of bot and bot-free recording plus CRM connections, MinutesLink is aimed at people who run frequent virtual meetings and want consistent notes without manual minute-taking. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dialpad is a free tier with paid upgrades (freemium); MinutesLink is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | MinutesLink |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | Speaker-labeled transcripts in 100+ languages |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | Choice of auto-joining meeting bot or bot-free Chrome extension capture |
| Team usage | AI Playbooks that track methodology questions live | AI summaries with key topics and action items |
| Integrations | Automatic post-call summaries | Chat to query previous meetings |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | CRM integrations (e.g., HubSpot, Salesforce) |
| Best-fit workflow | Real-time call and video transcription with sentiment detection | Shareable notes and transcript links with recording storage |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
MinutesLink
Choose MinutesLink if you need automatically capturing and summarizing google meet and zoom calls — strengths include flexible recording: bot or extension depending on the situation.
Dialpad
MinutesLink
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while MinutesLink is strong for automatically capturing and summarizing google meet and zoom calls. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and MinutesLink is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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