Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. Lyrebird Health: Lyrebird Health is an AI medical scribe that listens during clinical consultations and automatically generates transcribed, structured clinical notes and documents. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and Lyrebird Health when generating referral letters, medical certificates, and other clinical documents from consultation audio matters most. Try them side by side on real calls before deciding — needs vary by team.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
Lyrebird Health is an AI medical scribe that listens during clinical consultations and automatically generates transcribed, structured clinical notes and documents.
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Lyrebird Health is an AI medical scribe built for healthcare practitioners. It listens in the background during a consultation, transcribes the conversation into text in real time, and then generates a structured clinical note (such as SOAP format or a custom template) within seconds of the consultation ending. Beyond notes, it can draft documents like referral letters and medical certificates ready for review. The product runs in the browser (Chrome recommended) on desktop and mobile, supports terminal-server and remote-desktop environments, and is compatible with in-person and telehealth (phone and video) consultations. It offers direct dictation and AI-driven "smart dictate" modes, learns each clinician's documentation style, and includes a translation feature for non-English consults. Lyrebird integrates with electronic medical record systems including Best Practice, Genie/Gentu, and FHIR-compliant systems for one-click note transfer. It is aimed at doctors, specialists, nurses, allied health professionals, dentists, psychologists, and other clinical roles across solo practices, clinics, and enterprise healthcare organizations.
Best suited for
Dialpad is a free tier with paid upgrades (freemium); Lyrebird Health is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | Lyrebird Health |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | Background listening with real-time voice-to-text transcription during consultations |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | Automatic generation of structured clinical notes (SOAP and customizable templates) |
| Team usage | AI Playbooks that track methodology questions live | Drafting of clinical documents such as referral letters and medical certificates |
| Integrations | Automatic post-call summaries | EMR integrations including Best Practice, Genie/Gentu, and FHIR-compliant systems for one-click transfer |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | Direct dictate and AI-powered smart dictate modes |
| Best-fit workflow | Real-time call and video transcription with sentiment detection | Telehealth-compatible and browser-based with desktop and mobile support |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
Lyrebird Health
Choose Lyrebird Health if you need automating clinical note-taking for doctors and specialists during in-person or telehealth consultations — strengths include purpose-built for clinical documentation and adapts to each clinician's note-taking style.
Dialpad
Lyrebird Health
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while Lyrebird Health is strong for automating clinical note-taking for doctors and specialists during in-person or telehealth consultations. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and Lyrebird Health is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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