Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. LINE WORKS AiNote: LINE WORKS AiNote is an AI transcription and meeting-notes app that converts meeting and interview audio into searchable text with automatic speaker identification and AI summaries. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and LINE WORKS AiNote when capturing and searching interview recordings for later review matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
LINE WORKS AiNote is an AI transcription and meeting-notes app that converts meeting and interview audio into searchable text with automatic speaker identification and AI summaries.
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
LINE WORKS AiNote is an AI-powered transcription and meeting-notes service from Works Mobile, the maker of the LINE WORKS (NAVER WORKS) business collaboration platform. It uses AI speech recognition to convert meeting and interview audio into text, automatically separating and identifying individual speakers. Audio can be captured by recording directly in the mobile app or from web conferencing sessions on LINE WORKS, Zoom, Microsoft Teams, Webex, and Google Meet. The service generates AI summaries of transcripts and lets users register custom terminology and frequently used words to improve recognition accuracy over time. Additional tools include bookmarks and highlights for review, keyword search across transcripts, and the ability to share recordings with colleagues at specific playback positions. AiNote is available as iOS and Android mobile apps and supports multiple languages including Japanese, English, Chinese, and Korean. It is aimed primarily at Japanese businesses and organizations wanting to reduce the burden of meeting documentation, while individual users can also subscribe to lighter plans.
Best suited for
Dialpad is a free tier with paid upgrades (freemium); LINE WORKS AiNote is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | LINE WORKS AiNote |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | AI speech recognition with automatic speaker separation and identification |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | AI-generated summaries of transcribed meetings |
| Team usage | AI Playbooks that track methodology questions live | Custom vocabulary and frequently-used word registration for improved accuracy |
| Integrations | Automatic post-call summaries | Recording from web conferencing tools (LINE WORKS, Zoom, Microsoft Teams, Webex, Google Meet) |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | Bookmarks, highlights, and keyword search across transcripts |
| Best-fit workflow | Real-time call and video transcription with sentiment detection | Sharing of recordings with colleagues at specified playback positions |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
LINE WORKS AiNote
Choose LINE WORKS AiNote if you need transcribing and summarizing business meetings to reduce manual note-taking — strengths include backed by works mobile and integrates with the line works collaboration ecosystem.
Dialpad
LINE WORKS AiNote
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while LINE WORKS AiNote is strong for transcribing and summarizing business meetings to reduce manual note-taking. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and LINE WORKS AiNote is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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