Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. Klang: Swedish AI meeting transcription and conversation-intelligence platform with EU-hosted, GDPR-aligned processing and its own European speech models. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and Klang when documenting interviews and investigations where verified transcripts are required (legal, audit, insurance, research) matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
Swedish AI meeting transcription and conversation-intelligence platform with EU-hosted, GDPR-aligned processing and its own European speech models.
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Klang is an AI transcription and conversation-intelligence platform developed and operated by Klang AI AB, headquartered in Helsingborg, Sweden. The company positions itself as European AI built in Sweden, running its own models that are adapted to European data-protection requirements, with EU-based data storage options and per-user encryption. Klang captures meetings, interviews and conversations and turns them into searchable, structured records: it transcribes with speaker identification, supports manual error correction and advanced editing, and generates summaries, decision items and action items automatically. A daily-briefing capability surfaces patterns and insights drawn from multiple conversations, and the platform makes prior discussions searchable so teams can revisit decisions. Klang is available as a web application and mobile apps, and connects to a range of workplace tools including Slack, Zoom, Google Workspace and Microsoft Teams. It is marketed toward sectors that require verified transcripts and compliance documentation, such as insurance claims investigation, legal firms, audit teams, research institutions and social services. The product is actively operating in 2025/2026 with a published team and live web and mobile applications. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dialpad is a free tier with paid upgrades (freemium); Klang is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | Klang |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | High-precision transcription with automatic error correction and speaker identification |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | AI-generated summaries, decision items and action items |
| Team usage | AI Playbooks that track methodology questions live | Daily briefings highlighting patterns and insights across conversations |
| Integrations | Automatic post-call summaries | Searchable conversation history |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | Integrations with Slack, Zoom, Google Workspace and Microsoft Teams |
| Best-fit workflow | Real-time call and video transcription with sentiment detection | Web and mobile (iOS/Android) apps |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
Klang
Choose Klang if you need transcribing and summarizing internal and client meetings for swedish and eu teams — strengths include european-built with its own models tuned to eu data-protection requirements.
Dialpad
Klang
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while Klang is strong for transcribing and summarizing internal and client meetings for swedish and eu teams. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and Klang is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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