Dialpad: AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries. FoCase Rec: FoCase Rec is a magnetic hardware recorder plus companion app that captures phone calls and in-person audio, then transcribes and summarizes the recordings using AI. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dialpad when equipping inside sales reps with a dialer plus live ai coaching matters most, and FoCase Rec when capturing in-person meetings, interviews, and lectures for later transcription and review matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI-powered communications platform with a sales dialer that provides real-time transcription, live coaching cards, and post-call summaries.
FoCase Rec is a magnetic hardware recorder plus companion app that captures phone calls and in-person audio, then transcribes and summarizes the recordings using AI.
Dialpad is an AI-powered communications platform that combines voice, video, and messaging, with a sales dialer and conversation intelligence layer aimed at outbound and inside sales teams. Its core function for sales is to power calls through the dialer while Dialpad AI transcribes conversations in real time, detects sentiment, and automatically generates post-call summaries. During live calls, the platform surfaces Real-Time Assist cards and AI Live Coach cards that pop up helpful notes, such as competitor talking points or objection-handling guidance, when relevant topics come up. Its AI Playbooks feature uses speech recognition and generative AI to lay out the questions reps should ask for a given sales methodology and marks them off as they are covered. Beyond individual calls, Dialpad helps teams identify keywords and topics prospects raise, track what is said about competitors, and find coaching opportunities across recorded conversations. The dialer includes productivity features like voicemail drop and automatic call logging, and it integrates with CRMs including Salesforce, HubSpot, and Zoho so activity is captured automatically. Dialpad is suited to sales teams that want a dialer and conversation intelligence built into the same phone system. Pricing varies by plan. Check the official website for current pricing.
Best suited for
FoCase Rec is a hybrid hardware-and-software product for recording, transcribing, and summarizing conversations. The slim magnetic device attaches to the back of an iPhone and uses vibration-conduction technology to capture both sides of a phone call with a single button press, working around iOS call-recording restrictions without Bluetooth pairing for capture. It also doubles as a standalone voice recorder for lectures, meetings, and interviews, with dual-microphone noise reduction. Recordings sync to the FoCase Rec app, where OpenAI Whisper powers voice-to-text transcription across more than 100 languages, and GPT-based AI generates summaries and mind maps that extract key points. The app supports playback, simple editing, password protection, file transfer, and one-tap sharing of audio, transcripts, and summaries. It is aimed at professionals, sales and support staff, students, and anyone who needs documented records of calls and meetings. The recorder is a one-time purchase, and the company advertises free lifetime call recording plus included AI transcription and summarization up to a monthly minute allowance, avoiding recurring subscription fees.
Best suited for
Dialpad is a free tier with paid upgrades (freemium); FoCase Rec is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Dialpad | FoCase Rec |
|---|---|---|
| Core capability | Real-time call and video transcription with sentiment detection | Magnetic phone-back recorder that captures both sides of iPhone calls with a single button press |
| Standout feature | AI Live Coach and Real-Time Assist cards during calls | Doubles as a standalone voice recorder for meetings, lectures, and interviews with dual-mic noise reduction |
| Team usage | AI Playbooks that track methodology questions live | AI transcription via OpenAI Whisper supporting 100+ languages |
| Integrations | Automatic post-call summaries | AI summarization and mind-map generation using GPT to extract key points |
| Languages & capture | CRM integrations with Salesforce, HubSpot, and Zoho plus call logging | Companion app for playback, simple editing, file transfer, and one-tap sharing of audio, transcripts, and summaries |
| Best-fit workflow | Real-time call and video transcription with sentiment detection | Password protection for stored recordings |
Dialpad
Choose Dialpad if you need equipping inside sales reps with a dialer plus live ai coaching — strengths include dialer and conversation intelligence built into one platform.
FoCase Rec
Choose FoCase Rec if you need recording and documenting business or sales phone calls with searchable transcripts and summaries — strengths include records phone calls on iphone without app-based workarounds or per-call fees, plus works for in-person audio.
Dialpad
FoCase Rec
It depends on your workflow. Dialpad is strong for equipping inside sales reps with a dialer plus live ai coaching, while FoCase Rec is strong for recording and documenting business or sales phone calls with searchable transcripts and summaries. Both transcribe and summarize meetings.
Dialpad is a free tier with paid upgrades and FoCase Rec is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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