Is Descript or Zenarate better for AI meeting notes?

It depends on your workflow. Descript is strong for editing podcasts and videos by editing the transcript, while Zenarate is strong for automating contact-center qa by transcribing and scoring every agent call instead of manual sampling. Both transcribe and summarize meetings.

How do Descript and Zenarate compare on price?

Descript is a free tier with paid upgrades and Zenarate is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both Descript and Zenarate?

Often yes: teams combine tools when one handles capture and another handles analysis.

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Descript vs Zenarate

Descript: Video/podcast editor with transcription and meeting recording Zenarate: Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.

How Hosiqo compares and tests tools

Final recommendation

Shortlist Descript when editing podcasts and videos by editing the transcript matters most, and Zenarate when monitoring customer sentiment and emerging call topics to surface compliance and experience issues matters most. Run both through a week of actual calls to see which suits your workflow.

Descript

CustomAI Meeting Assistants

Video/podcast editor with transcription and meeting recording

Automatic transcription of imported or recorded audio and videoMultitrack audio and video editingOne-click caption and subtitle generation

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Zenarate

CustomAI Meeting Assistants

Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching.

AI transcription of live agent calls with automatic redaction of sensitive information

About Descript

Descript is an audio and video editing platform built around text-based editing, where the spoken content of a recording is automatically transcribed and the resulting transcript becomes the primary way to edit the media. When users import or record audio and video, Descript generates a transcript that they can read, search, and edit, with changes to the text reflected in the underlying recording. The platform also offers one-click caption and subtitle generation so the transcribed words can be displayed on screen and styled to match a project. In addition to transcription and captions, Descript provides features for podcast and video production, including multitrack editing, screen recording, and AI-assisted tools. Because editing the transcript edits the media, it is especially useful for podcasters, video creators, and teams who want to cut filler, rearrange segments, or repurpose content without working frame by frame. Descript is aimed at content creators, marketers, educators, and teams who want transcription, captions, and editing combined in a single workflow. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Editing podcasts and videos by editing the transcript
Generating captions and subtitles for published content
Producing searchable transcripts from recorded sessions

About Zenarate

Zenarate is an AI simulation-training and conversation-analytics platform for contact centers, and its Performance Analyzer (formerly Call Analyzer) is the module that turns live customer calls into structured quality and coaching data. The AI engine automatically transcribes each interaction, redacts sensitive information, and scores calls against a client's defined call model and skill expectations, processing up to 100% of calls rather than a small sampled subset. Analysis runs nightly so leaders have results the next day, with automated scorecards, sentiment analysis, topic and trend reporting, and next-action coaching recommendations. Managers can drill into specific conversation moments, listen to the audio, and add commentary directly from the scorecard. Because it sits inside Zenarate's AI Coach platform, identified gaps can be turned into personalized roleplay simulations and coaching plans. It is built for QA managers, training leaders, and contact-center operations across industries such as financial services, healthcare, insurance, telecom, retail, and travel, and supports multiple languages and global deployments.

Best suited for

Automating contact-center QA by transcribing and scoring every agent call instead of manual sampling
Monitoring customer sentiment and emerging call topics to surface compliance and experience issues
Identifying individual agent skill gaps and turning them into targeted coaching simulations

Feature	Descript	Zenarate
Core capability	Automatic transcription of imported or recorded audio and video	AI transcription of live agent calls with automatic redaction of sensitive information
Standout feature	Text-based editing where editing the transcript edits the media	Automated scoring of up to 100% of calls against a client's defined call model and skill parameters
Team usage	One-click caption and subtitle generation	Quality-assurance scorecards with the ability to listen to audio and add manager commentary
Integrations	Multitrack audio and video editing	Sentiment analysis plus topic-frequency and trend reporting across interactions
Languages & capture	Screen and audio recording built in	Next-action coaching recommendations that convert QA findings into roleplay simulations
Best-fit workflow	Automatic transcription of imported or recorded audio and video	Nightly batch processing so insights are ready the following day

Descript vs Zenarate

About Descript

About Zenarate

Pricing comparison

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FAQ

Is Descript or Zenarate better for AI meeting notes?

How do Descript and Zenarate compare on price?

Can I use both Descript and Zenarate?

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