Is Descript or Uniphore better for AI meeting notes?

It depends on your workflow. Descript is strong for editing podcasts and videos by editing the transcript, while Uniphore is strong for contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends. Both transcribe and summarize meetings.

How do Descript and Uniphore compare on price?

Descript is a free tier with paid upgrades and Uniphore is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both Descript and Uniphore?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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Descript vs Uniphore

Descript: Video/podcast editor with transcription and meeting recording Uniphore: Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.

How Hosiqo compares and tests tools

Final recommendation

Shortlist Descript when editing podcasts and videos by editing the transcript matters most, and Uniphore when qa and supervisor teams automating call scoring, coaching, and compliance monitoring across all interactions matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

Descript

CustomAI Meeting Assistants

Video/podcast editor with transcription and meeting recording

Automatic transcription of imported or recorded audio and videoMultitrack audio and video editingOne-click caption and subtitle generation

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Uniphore

CustomAI Meeting Assistants

Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance.

About Descript

Descript is an audio and video editing platform built around text-based editing, where the spoken content of a recording is automatically transcribed and the resulting transcript becomes the primary way to edit the media. When users import or record audio and video, Descript generates a transcript that they can read, search, and edit, with changes to the text reflected in the underlying recording. The platform also offers one-click caption and subtitle generation so the transcribed words can be displayed on screen and styled to match a project. In addition to transcription and captions, Descript provides features for podcast and video production, including multitrack editing, screen recording, and AI-assisted tools. Because editing the transcript edits the media, it is especially useful for podcasters, video creators, and teams who want to cut filler, rearrange segments, or repurpose content without working frame by frame. Descript is aimed at content creators, marketers, educators, and teams who want transcription, captions, and editing combined in a single workflow. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Editing podcasts and videos by editing the transcript
Generating captions and subtitles for published content
Producing searchable transcripts from recorded sessions

About Uniphore

Uniphore is an enterprise Business AI platform built for contact centers and customer service operations. Its customer service suite captures and records voice and screen interactions, then applies speech-to-text and natural language processing to transcribe and analyze conversations. The Conversation Insights Agent uses generative AI to analyze 100% of customer calls, producing conversation summaries, sentiment analysis, and topic/call-driver detection, and lets users query insights in natural language without predefined keyword lists. Its Real-Time Agent Assist surfaces in-the-moment guidance and knowledge during live calls and automates after-call work such as wrap-up summaries. The platform also automates quality assurance across every call rather than relying on random sampling or manual scorecards, flagging coaching needs and compliance gaps. The Communication Recording Agent provides multi-channel audio capture, transcription, and built-in compliance controls (MiFID II, Dodd-Frank, PCI DSS, GDPR). It targets contact center leaders, QA managers, supervisors, and operations teams. Uniphore is established, with documented enterprise deployments and industry analyst recognition.

Best suited for

Contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends
QA and supervisor teams automating call scoring, coaching, and compliance monitoring across all interactions
Live agent support surfacing real-time guidance and auto-generating after-call summaries

Feature	Descript	Uniphore
Core capability	Automatic transcription of imported or recorded audio and video	Real-time call transcription and live agent assist with in-the-moment guidance
Standout feature	Text-based editing where editing the transcript edits the media	Generative-AI conversation intelligence analyzing 100% of calls for summaries, sentiment, and call drivers
Team usage	One-click caption and subtitle generation	Automated quality assurance across all interactions without random sampling or manual scorecards
Integrations	Multitrack audio and video editing	Multi-channel voice and screen recording with transcription in supported languages
Languages & capture	Screen and audio recording built in	Natural language querying of conversation insights without keyword lists or tags
Best-fit workflow	Automatic transcription of imported or recorded audio and video	Automated after-call work (ACW) summaries and post-call task automation

Descript vs Uniphore

About Descript

About Uniphore

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is Descript or Uniphore better for AI meeting notes?

How do Descript and Uniphore compare on price?

Can I use both Descript and Uniphore?

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