Is Descript or Level AI better for AI meeting notes?

It depends on your workflow. Descript is strong for editing podcasts and videos by editing the transcript, while Level AI is strong for automatically scoring and auditing agent calls and chats for quality assurance at scale. Both transcribe and summarize meetings.

How do Descript and Level AI compare on price?

Descript is a free tier with paid upgrades and Level AI is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both Descript and Level AI?

You can — some teams pair them when each covers a different part of the meeting workflow.

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Descript vs Level AI

Descript: Video/podcast editor with transcription and meeting recording Level AI: Level AI is a contact center conversation intelligence platform that transcribes, scores, and analyzes voice and text customer interactions with automated QA and real-time agent assist. The right pick comes down to team size, budget, and the workflows you want to automate.

How Hosiqo compares and tests tools

Final recommendation

Shortlist Descript when editing podcasts and videos by editing the transcript matters most, and Level AI when coaching contact center agents using transcript-based insights and real-time call guidance matters most. Try them side by side on real calls before deciding — needs vary by team.

Descript

CustomAI Meeting Assistants

Video/podcast editor with transcription and meeting recording

Automatic transcription of imported or recorded audio and videoMultitrack audio and video editingOne-click caption and subtitle generation

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Level AI

CustomAI Meeting Assistants

Level AI is a contact center conversation intelligence platform that transcribes, scores, and analyzes voice and text customer interactions with automated QA and real-time agent assist.

Agent screen recording and AI virtual agents for call triage and deflection

About Descript

Descript is an audio and video editing platform built around text-based editing, where the spoken content of a recording is automatically transcribed and the resulting transcript becomes the primary way to edit the media. When users import or record audio and video, Descript generates a transcript that they can read, search, and edit, with changes to the text reflected in the underlying recording. The platform also offers one-click caption and subtitle generation so the transcribed words can be displayed on screen and styled to match a project. In addition to transcription and captions, Descript provides features for podcast and video production, including multitrack editing, screen recording, and AI-assisted tools. Because editing the transcript edits the media, it is especially useful for podcasters, video creators, and teams who want to cut filler, rearrange segments, or repurpose content without working frame by frame. Descript is aimed at content creators, marketers, educators, and teams who want transcription, captions, and editing combined in a single workflow. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Editing podcasts and videos by editing the transcript
Generating captions and subtitles for published content
Producing searchable transcripts from recorded sessions

About Level AI

Level AI is a customer experience platform built for enterprise contact centers that captures, transcribes, and analyzes customer conversations across voice calls, chat, email, and bot interactions. Its proprietary speech-to-text engine, trained on noisy call center audio and fine-tuned to each customer's terminology, converts spoken conversations into searchable transcripts. On top of that transcription layer, Level AI applies semantic intelligence (natural language understanding) rather than keyword matching to detect intent, sentiment, and compliance issues, aiming to monitor 100% of interactions instead of a small sampled fraction. The platform automates quality assurance by scoring conversations against custom scorecards, including open-ended criteria via its QA-GPT feature, and surfaces coaching opportunities. A real-time Agent Assist module suggests next-best actions during live calls, and analytics dashboards extract voice-of-customer insights and dissatisfaction drivers. It is aimed at QA, CX, and operations teams in financial services, healthcare, insurance, and retail. Level AI also offers AI virtual agents for call deflection and screen recording for agent monitoring.

Best suited for

Automatically scoring and auditing agent calls and chats for quality assurance at scale
Coaching contact center agents using transcript-based insights and real-time call guidance
Extracting voice-of-customer and product insights from analyzed customer conversations

Feature	Descript	Level AI
Core capability	Automatic transcription of imported or recorded audio and video	Speech-to-text transcription of voice calls plus ingestion of chat, email, and bot text across channels
Standout feature	Text-based editing where editing the transcript edits the media	Semantic conversation intelligence using NLU to detect intent, sentiment, and compliance signals
Team usage	One-click caption and subtitle generation	Automated quality assurance scoring of 100% of interactions via custom scorecards and QA-GPT
Integrations	Multitrack audio and video editing	Real-time Agent Assist that surfaces recommended responses and guidance during live calls
Languages & capture	Screen and audio recording built in	Analytics dashboards for voice-of-customer insights, dissatisfaction drivers, and root-cause analysis
Best-fit workflow	Automatic transcription of imported or recorded audio and video	Agent screen recording and AI virtual agents for call triage and deflection

Descript vs Level AI

About Descript

About Level AI

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is Descript or Level AI better for AI meeting notes?

How do Descript and Level AI compare on price?

Can I use both Descript and Level AI?

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