Is Descript or EvaluAgent better for AI meeting notes?

It depends on your workflow. Descript is strong for editing podcasts and videos by editing the transcript, while EvaluAgent is strong for automatically score and audit 100% of customer service calls and chats for quality and compliance. Both transcribe and summarize meetings.

How do Descript and EvaluAgent compare on price?

Descript is a free tier with paid upgrades and EvaluAgent is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both Descript and EvaluAgent?

You can — some teams pair them when each covers a different part of the meeting workflow.

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Descript vs EvaluAgent

Descript: Video/podcast editor with transcription and meeting recording EvaluAgent: EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets. This comparison weighs them on pricing, features, and everyday workflow fit.

How Hosiqo compares and tests tools

Final recommendation

Shortlist Descript when editing podcasts and videos by editing the transcript matters most, and EvaluAgent when surface sentiment, intent, and contact reasons to coach agents and improve cx matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

Descript

CustomAI Meeting Assistants

Video/podcast editor with transcription and meeting recording

Automatic transcription of imported or recorded audio and videoMultitrack audio and video editingOne-click caption and subtitle generation

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EvaluAgent

CustomAI Meeting Assistants

EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets.

AI-agent observability to flag hallucinations, missed intents, and quality issues

About Descript

Descript is an audio and video editing platform built around text-based editing, where the spoken content of a recording is automatically transcribed and the resulting transcript becomes the primary way to edit the media. When users import or record audio and video, Descript generates a transcript that they can read, search, and edit, with changes to the text reflected in the underlying recording. The platform also offers one-click caption and subtitle generation so the transcribed words can be displayed on screen and styled to match a project. In addition to transcription and captions, Descript provides features for podcast and video production, including multitrack editing, screen recording, and AI-assisted tools. Because editing the transcript edits the media, it is especially useful for podcasters, video creators, and teams who want to cut filler, rearrange segments, or repurpose content without working frame by frame. Descript is aimed at content creators, marketers, educators, and teams who want transcription, captions, and editing combined in a single workflow. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Editing podcasts and videos by editing the transcript
Generating captions and subtitles for published content
Producing searchable transcripts from recorded sessions

About EvaluAgent

EvaluAgent is a UK-based quality assurance and performance-improvement platform built for contact centers, BPOs, QA leads, team managers, and frontline agents. It captures interactions from connected CCaaS, CRM, and helpdesk systems, then transcribes voice calls to text and processes chats, emails, and tickets so every conversation can be reviewed rather than just a manual sample. Its AutoQA engine uses customizable drag-and-drop scorecards to automatically evaluate interactions, applying auto-fail logic and weighting that mirror how a team grades quality. A conversation-intelligence layer adds sentiment analysis, reason-for-contact classification, intent detection, summarization, predictive metrics, and customer-vulnerability signals. Insights flow into coaching plans, performance tracking, and agent feedback. The platform also offers AI-agent observability to detect issues in automated conversations, plus calibration and reporting tools. It integrates with systems such as Genesys, Five9, NICE CXone, Talkdesk, Amazon Connect, Salesforce, and Zendesk, and lists enterprise security credentials including SOC 2 Type II and ISO 27001.

Best suited for

Automatically score and audit 100% of customer service calls and chats for quality and compliance
Surface sentiment, intent, and contact reasons to coach agents and improve CX
Monitor and observe AI/automated agent conversations for accuracy and missed intents

Feature	Descript	EvaluAgent
Core capability	Automatic transcription of imported or recorded audio and video	Automatic voice-call transcription with multi-language support
Standout feature	Text-based editing where editing the transcript edits the media	AutoQA scoring of 100% of conversations using customizable drag-and-drop scorecards
Team usage	One-click caption and subtitle generation	Conversation intelligence: sentiment analysis, intent detection, and summarization
Integrations	Multitrack audio and video editing	Reason-for-contact classification and predictive metrics (CSAT/NPS/resolution)
Languages & capture	Screen and audio recording built in	AI-agent observability to flag hallucinations, missed intents, and quality issues
Best-fit workflow	Automatic transcription of imported or recorded audio and video	Coaching workflows, calibration, and dashboards built on QA insights

Descript vs EvaluAgent

About Descript

About EvaluAgent

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is Descript or EvaluAgent better for AI meeting notes?

How do Descript and EvaluAgent compare on price?

Can I use both Descript and EvaluAgent?

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