DepoDash: Cloud court-reporting platform delivering verbatim deposition transcription via AI, stenographers, or voice writers. QEval: QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist DepoDash when conducting remote depositions with real-time transcription and exhibit sharing matters most, and QEval when real-time compliance monitoring and de-escalation support during live customer calls matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Cloud court-reporting platform delivering verbatim deposition transcription via AI, stenographers, or voice writers.
QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards.
DepoDash is a cloud-based court-reporting and legal transcription platform that delivers on-demand verbatim records for depositions, hearings, and other legal proceedings in a secure environment. The platform mirrors traditional court-reporting workflows and can produce the record through a stenographic reporter, a mask (voice) writer, or AI-based automatic speech recognition, giving legal teams flexible options. For existing recordings, users can upload audio files from depositions, hearings, or interviews and the AI engine identifies speakers and generates formatted transcripts in minutes, which can then be edited and certified by a legal transcriber. DepoDash applies legal-specific formatting such as line numbering, Q&A formatting, and timestamps, and supports real-time transcription with live annotations, exhibit and file sharing, secure breakout rooms, and speaker identification. It emphasizes protecting the integrity of the digital record, restricting access to audio, video, exhibits, and transcripts so the record manager controls the material rather than a general conferencing service. With no software or hardware to install and pay-as-you-go or subscription options, DepoDash targets attorneys, court reporters, and litigation support teams who need accurate, certifiable transcripts that meet legal formatting and evidentiary expectations. Pricing varies by plan. Check the official website for current pricing.
Best suited for
QEval, built by Etech Global Services, is an AI-powered contact center quality assurance and performance management platform. It automatically transcribes recorded and live customer interactions across voice, chat, email, and SMS channels, then applies speech analytics, sentiment detection, and topic classification to evaluate every conversation against customizable quality scorecards rather than a small manual sample. Built for contact center QA teams, compliance officers, and operations leaders, it converts interactions into searchable transcripts in near real time, scoring both human and AI agents. QEval includes real-time agent assist that surfaces compliance prompts and de-escalation guidance during live calls, automated PCI/HIPAA/GDPR compliance monitoring with PHI/PII redaction, and coaching workflows with analytics and gamification to drive agent improvement. A flexible scorecard builder supports numeric, weighted, blind, and holistic scoring formats. Distinct from generic LLM wrappers, QEval emphasizes a proprietary multi-expert evaluation architecture, vendor-neutral scoring of third-party AI agents, and a roughly 30-day deployment timeline aimed at enterprise contact centers.
Best suited for
DepoDash is a free tier with paid upgrades (freemium); QEval is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | DepoDash | QEval |
|---|---|---|
| Core capability | Cloud court reporting via stenographer, voice writer, or AI ASR | Automated transcription of recorded and live calls into searchable text via speech analytics |
| Standout feature | AI transcription of uploaded deposition, hearing, and interview audio with speaker ID | Customizable quality scorecards (numeric, weighted, blind, and holistic scoring formats) |
| Team usage | Legal-specific formatting including line numbering, Q&A, and timestamps | Evaluation across 100% of voice, chat, email, and SMS interactions instead of manual samples |
| Integrations | Real-time transcription with live annotations during proceedings | Real-time agent assist with live compliance prompts and de-escalation guidance |
| Languages & capture | Exhibit and file sharing plus secure breakout rooms | Compliance monitoring for PCI, HIPAA, and GDPR with PHI/PII redaction |
| Best-fit workflow | Record-integrity controls limiting access to audio, video, and transcripts | Scoring of both human agents and third-party AI agents, plus coaching, analytics, and gamification |
DepoDash
Choose DepoDash if you need conducting remote depositions with real-time transcription and exhibit sharing — strengths include flexible record production through ai, stenographers, or voice writers.
QEval
Choose QEval if you need automating quality monitoring and scoring of agent customer interactions at scale — strengths include transcribes and analyzes 100% of interactions across multiple channels rather than a sampled subset.
DepoDash
QEval
It depends on your workflow. DepoDash is strong for conducting remote depositions with real-time transcription and exhibit sharing, while QEval is strong for automating quality monitoring and scoring of agent customer interactions at scale. Both transcribe and summarize meetings.
DepoDash is a free tier with paid upgrades and QEval is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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