DepoDash: Cloud court-reporting platform delivering verbatim deposition transcription via AI, stenographers, or voice writers. EvaluAgent: EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist DepoDash when conducting remote depositions with real-time transcription and exhibit sharing matters most, and EvaluAgent when surface sentiment, intent, and contact reasons to coach agents and improve cx matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Cloud court-reporting platform delivering verbatim deposition transcription via AI, stenographers, or voice writers.
EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets.
DepoDash is a cloud-based court-reporting and legal transcription platform that delivers on-demand verbatim records for depositions, hearings, and other legal proceedings in a secure environment. The platform mirrors traditional court-reporting workflows and can produce the record through a stenographic reporter, a mask (voice) writer, or AI-based automatic speech recognition, giving legal teams flexible options. For existing recordings, users can upload audio files from depositions, hearings, or interviews and the AI engine identifies speakers and generates formatted transcripts in minutes, which can then be edited and certified by a legal transcriber. DepoDash applies legal-specific formatting such as line numbering, Q&A formatting, and timestamps, and supports real-time transcription with live annotations, exhibit and file sharing, secure breakout rooms, and speaker identification. It emphasizes protecting the integrity of the digital record, restricting access to audio, video, exhibits, and transcripts so the record manager controls the material rather than a general conferencing service. With no software or hardware to install and pay-as-you-go or subscription options, DepoDash targets attorneys, court reporters, and litigation support teams who need accurate, certifiable transcripts that meet legal formatting and evidentiary expectations. Pricing varies by plan. Check the official website for current pricing.
Best suited for
EvaluAgent is a UK-based quality assurance and performance-improvement platform built for contact centers, BPOs, QA leads, team managers, and frontline agents. It captures interactions from connected CCaaS, CRM, and helpdesk systems, then transcribes voice calls to text and processes chats, emails, and tickets so every conversation can be reviewed rather than just a manual sample. Its AutoQA engine uses customizable drag-and-drop scorecards to automatically evaluate interactions, applying auto-fail logic and weighting that mirror how a team grades quality. A conversation-intelligence layer adds sentiment analysis, reason-for-contact classification, intent detection, summarization, predictive metrics, and customer-vulnerability signals. Insights flow into coaching plans, performance tracking, and agent feedback. The platform also offers AI-agent observability to detect issues in automated conversations, plus calibration and reporting tools. It integrates with systems such as Genesys, Five9, NICE CXone, Talkdesk, Amazon Connect, Salesforce, and Zendesk, and lists enterprise security credentials including SOC 2 Type II and ISO 27001.
Best suited for
DepoDash is a free tier with paid upgrades (freemium); EvaluAgent is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | DepoDash | EvaluAgent |
|---|---|---|
| Core capability | Cloud court reporting via stenographer, voice writer, or AI ASR | Automatic voice-call transcription with multi-language support |
| Standout feature | AI transcription of uploaded deposition, hearing, and interview audio with speaker ID | AutoQA scoring of 100% of conversations using customizable drag-and-drop scorecards |
| Team usage | Legal-specific formatting including line numbering, Q&A, and timestamps | Conversation intelligence: sentiment analysis, intent detection, and summarization |
| Integrations | Real-time transcription with live annotations during proceedings | Reason-for-contact classification and predictive metrics (CSAT/NPS/resolution) |
| Languages & capture | Exhibit and file sharing plus secure breakout rooms | AI-agent observability to flag hallucinations, missed intents, and quality issues |
| Best-fit workflow | Record-integrity controls limiting access to audio, video, and transcripts | Coaching workflows, calibration, and dashboards built on QA insights |
DepoDash
Choose DepoDash if you need conducting remote depositions with real-time transcription and exhibit sharing — strengths include flexible record production through ai, stenographers, or voice writers.
EvaluAgent
Choose EvaluAgent if you need automatically score and audit 100% of customer service calls and chats for quality and compliance — strengths include transcribes and analyzes every interaction across voice, chat, email, and tickets rather than a small manual sample.
DepoDash
EvaluAgent
It depends on your workflow. DepoDash is strong for conducting remote depositions with real-time transcription and exhibit sharing, while EvaluAgent is strong for automatically score and audit 100% of customer service calls and chats for quality and compliance. Both transcribe and summarize meetings.
DepoDash is a free tier with paid upgrades and EvaluAgent is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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